Wireless Field Technician - Install, Troubleshoot & Support

Ideatek; Andover (MN); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

401(k) with match

Medical, dental, vision

Tuition reimbursement

Free internet service or reimbursement

Job summary

IdeaTek is seeking a Wireless Technician to support our wireless network across Wichita, El Dorado, Andover, and surrounding communities. You will be the trusted field resource delivering reliable wireless service to residential and commercial customers, combining technical skill with strong customer interaction.

You’ll perform field installations, troubleshoot connectivity issues, configure gateways and WiFi, and participate in safe, efficient service calls while maintaining a high level of

Qualifications

• 2+ years of field-based technical experience (installer/electrician/HVAC or similar).
• CDL or willingness to obtain one.
• Valid driver’s license with no restrictions.
• Ability to lift up to 80 lbs and work outdoors in varying weather.
• Willingness to work on-call including nights/weekends/holidays.
• Comfort with underground/aerial environments and ladders up to 32 ft.
• Experience operating a bucket truck (weight limit 300 lbs).
• Proficiency with Microsoft Office, Google Workspace and collaboration tools.

Responsibilities

• Perform wireless installations and repairs for residential and business customers.
• Diagnose and resolve connectivity and service issues.
• Install and troubleshoot gateways, WiFi, and related wireless equipment.
• Install and repair VoIP services as needed.
• Run service drops from network equipment to customer locations.
• Deliver a friendly, professional in-home customer experience.

Skills

Field-based technical experience

CDL license

Driver's license

Lift 80 lbs

On-call flexibility

Outdoor work

Climb ladders 32 ft

Bucket truck operation

Microsoft Office

Google Workspace

Tools

Microsoft Office

Google Workspace

Job description

IdeaTek is seeking a Wireless Technician to support our wireless network across Wichita, El Dorado, Andover, and surrounding communities. You will be the trusted field resource delivering reliable wireless service to residential and commercial customers, combining technical skill with strong customer interaction.

You’ll perform field installations, troubleshoot connectivity issues, configure gateways and WiFi, and participate in safe, efficient service calls while maintaining a high level of