Field Wireless Technician — Install, Repair & Connect

Ideatek Telcom LLC; El Dorado (KS); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Health benefits (medical, dental, oral

401(k) with match

Free internet service or reimbursement

Tuition reimbursement

Counseling services

Community engagement opportunities

Job summary

IdeaTek is seeking a Wireless Technician to support our wireless network across Wichita, El Dorado, Andover and surrounding communities. You’ll be the trusted field resource delivering hands-on installations, troubleshooting, and repairs for residential and business customers.

You’ll need strong customer service, the ability to work independently in diverse environments, and a safety-focused approach. CDL is preferred; lifting up to 80 lbs and on‑call flexibility are required.

Qualifications

• 2+ years of field-based technical experience in a hands-on role.
• Must possess or be willing to obtain a Class A/B CDL license.
• Valid driver’s license with no restrictions.
• Ability to lift up to 80 lbs and work outdoors in varying weather.
• Flexible schedule including nights, weekends and holidays.
• Comfort with outdoor, aerial and underground environments.

Responsibilities

• Perform wireless installations and repairs for residential and business customers.
• Diagnose and resolve connectivity and service issues efficiently.
• Install, configure and troubleshoot gateways, WiFi and related equipment.
• Install and repair VoIP services as needed.
• Work safely with bucket trucks and ladders while serving customers.

Skills

Customer service

Field technician

Problem solving

Safety awareness

Physical stamina

Microsoft Office

Google Workspace

Tools

Microsoft Office

Google Workspace

Job description

IdeaTek is seeking a Wireless Technician to support our wireless network across Wichita, El Dorado, Andover and surrounding communities. You’ll be the trusted field resource delivering hands-on installations, troubleshooting, and repairs for residential and business customers.

You’ll need strong customer service, the ability to work independently in diverse environments, and a safety-focused approach. CDL is preferred; lifting up to 80 lbs and on‑call flexibility are required.