Wireless Field Technician: Install, Troubleshoot & Connect

Ideatek Telcom LLC

Andover (KS)

On-site

USD 30,000 - 47,000

Full time

8 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

IdeaTek is seeking a Wireless Technician to support our wireless network across Wichita, El Dorado, Andover, and surrounding communities. You will be a trusted field resource for residential and business customers, combining technical skill with strong customer service to deliver a reliable experience.

You’ll perform wireless installations, diagnose connectivity issues, configure gateways and WiFi, and work in both outdoor and indoor environments.

Qualifications

2+ years in a field-based technical role.
Must possess or be willing to obtain a Class A/B CDL license.
Valid driver's license with no restrictions.
Ability to work outdoors in various weather conditions and lift up to 80 lbs.
Flexible schedule with on-call rotation, including nights, weekends, and holidays.
Comfortable working in underground and aerial environments, including ladders up to 32 ft.
Ability to operate a bucket truck with weight limit of 300 lbs.
Proficiency in Microsoft Office, Google Workspace, and collaborative software.

Responsibilities

Perform wireless installations and repairs for residential and business customers.
Diagnose and resolve customer connectivity and service issues.
Install, configure, and troubleshoot customer equipment, including gateways and WiFi.
Install and repair VoIP services as needed.
Install service drops from the terminal or network equipment to customer locations.
Deliver an outstanding in-home and business customer experience with friendly, patient service.
Work safely in aerial and underground environments, including bucket trucks and ladders.
Maintain knowledge of wireless network infrastructure and continuously build technical skills.