Field Wireless Technician — Install & Troubleshoot WiFi On-Site

Ideatek Telcom LLC; Wichita (KS); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay + bonus potential

Medical, dental, vision, life, and 401

Free coaching/counseling for employees

Free internet service or reimbursement

Tuition reimbursement

Community engagement opportunities

Culture that values results, effort, &

Job summary

IdeaTek Wireless is seeking a hands-on Wireless Technician to support installations, troubleshooting, and repairs across Wichita, El Dorado, Andover, and nearby communities. You will work in the field with residential and business customers, installing gateways, WiFi, VoIP, and service drops while delivering exceptional customer service.

The role requires 2+ years in field-based tech work, a valid driver's license, and the ability to operate safely in outdoor environments, including ladders and

Qualifications

• 2+ years of field-based technical experience.
• Must possess or be willing to obtain a Class A/B CDL license.
• Valid driver's license with no restrictions.
• Ability to work outdoors in various weather conditions and lift up to 80 lbs.
• Flexible schedule with on-call nights, weekends, and holidays.
• Comfortable with underground and aerial environments, ladders up to 32 ft, bucket truck operations.
• Proficiency in Microsoft Office, Google Workspace, and collaborative software.

Responsibilities

• Perform wireless installations and repairs for residential and business customers.
• Diagnose and resolve connectivity issues.
• Install, configure, and troubleshoot gateways, WiFi, and related wireless equipment.
• Install and repair VoIP services as needed.
• Install service drops from terminal or network equipment to customer locations.
• Provide an outstanding in-home and business customer experience.
• Work safely in aerial and underground environments, including bucket trucks and ladders.
• Maintain working knowledge of wireless network infrastructure and continuously build technical skills.

Skills

Field-based experience

CDL license

Valid driver's license

Customer service

Microsoft Office/Google Workspace

Job description

IdeaTek Wireless is seeking a hands-on Wireless Technician to support installations, troubleshooting, and repairs across Wichita, El Dorado, Andover, and nearby communities. You will work in the field with residential and business customers, installing gateways, WiFi, VoIP, and service drops while delivering exceptional customer service.

The role requires 2+ years in field-based tech work, a valid driver's license, and the ability to operate safely in outdoor environments, including ladders and