Field Wireless Technician: Install, Troubleshoot & Connect

Ideatek; Texas; On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive pay + bonus potential

Medical, dental, vision, life, and 401

Tuition reimbursement

Free internet service or reimbursement

Employee assistance programs

Job summary

IdeaTek is seeking a Wireless Technician to support our growing wireless network across Wichita, El Dorado, Andover, Kansas, and surrounding communities. You will serve as a trusted field resource for residential and business customers, combining technical skill, sound judgment, and strong customer service to help deliver a reliable experience.

You’ll be in the field performing wireless installations, troubleshooting connectivity issues, and handling repairs at both homes and businesses, while

Qualifications

• 2+ years of field-based technical experience.
• Must possess or be willing to obtain a Class A/B CDL license.
• Valid driver’s license with no restrictions.
• Ability to work outdoors in various weather conditions and lift up to 80 lbs.
• Flexible schedule with on-call rotation, including nights, weekends, and holidays.
• Comfortable with underground and aerial environments, ladders up to 32 ft.
• Ability to operate a bucket truck up to 300 lbs.
• Proficiency in Microsoft Office, Google Workspace, and collaborative software.

Responsibilities

• Perform wireless installations and repairs for residential and business customers.
• Diagnose and resolve customer connectivity and service issues.
• Install, configure, and troubleshoot customer equipment including gateways and WiFi.
• Install and repair VoIP services as needed.
• Install service drops from the terminal or network equipment to customer locations.
• Provide outstanding in-home and business customer experience.
• Work safely in aerial and underground environments including bucket trucks and ladders.
• Maintain knowledge of wireless network infrastructure and continuously build skills.

Skills

Field-based experience

Customer service

Microsoft Office/Google Workspace

Education

Class A/B CDL license

Valid driver’s license

Job description

IdeaTek is seeking a Wireless Technician to support our growing wireless network across Wichita, El Dorado, Andover, Kansas, and surrounding communities. You will serve as a trusted field resource for residential and business customers, combining technical skill, sound judgment, and strong customer service to help deliver a reliable experience.

You’ll be in the field performing wireless installations, troubleshooting connectivity issues, and handling repairs at both homes and businesses, while