Fiber Technician: Field Install & On-Call Troubleshooter

IdeaTek; Wichita (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive base pay with bonuses

Comprehensive benefits package

Tuition reimbursement

Employee coaching and counseling services

Job summary

IdeaTek in Wichita, Kansas is looking for a dedicated Fiber Technician. This role involves connecting communities through fiber-to-the-home installations, ensuring prompt repairs, and providing excellent customer service during field operations.

Candidates need at least 2 years of relevant technical experience, a valid driver's license, and a commitment to safety. IdeaTek offers competitive pay, benefits like medical and dental coverage, and opportunities for community engagement.

Qualifications

• 2+ years of experience in a field-based technical role.
• Valid driver's license without restrictions.
• Ability to lift up to 80 lbs and work in various weather conditions.

Responsibilities

• Perform independent installations and repairs of fiber-to-the-home.
• Install and maintain residential and business VoIP services.
• Provide excellent customer service in-home or business environments.

Skills

Field-based technical experience

Diagnosing connectivity issues

Customer service skills

Safety procedures knowledge

Job description

IdeaTek in Wichita, Kansas is looking for a dedicated Fiber Technician. This role involves connecting communities through fiber-to-the-home installations, ensuring prompt repairs, and providing excellent customer service during field operations.

Candidates need at least 2 years of relevant technical experience, a valid driver's license, and a commitment to safety. IdeaTek offers competitive pay, benefits like medical and dental coverage, and opportunities for community engagement.