Fiber Technician: Field Install & On-Call Troubleshooter

IdeaTek

Wichita (KS)

On-site

USD 40,000 - 60,000

Full time

14 days+
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Benefits offered by this job

Competitive base pay with bonuses
Comprehensive benefits package
Tuition reimbursement
Employee coaching and counseling services

Job summary

IdeaTek in Wichita, Kansas is looking for a dedicated Fiber Technician. This role involves connecting communities through fiber-to-the-home installations, ensuring prompt repairs, and providing excellent customer service during field operations.

Candidates need at least 2 years of relevant technical experience, a valid driver's license, and a commitment to safety. IdeaTek offers competitive pay, benefits like medical and dental coverage, and opportunities for community engagement.

Qualifications

  • 2+ years of experience in a field-based technical role.
  • Valid driver's license without restrictions.
  • Ability to lift up to 80 lbs and work in various weather conditions.

Responsibilities

  • Perform independent installations and repairs of fiber-to-the-home.
  • Install and maintain residential and business VoIP services.
  • Provide excellent customer service in-home or business environments.

Skills

Field-based technical experience
Diagnosing connectivity issues
Customer service skills
Safety procedures knowledge

Job description

IdeaTek in Wichita, Kansas is looking for a dedicated Fiber Technician. This role involves connecting communities through fiber-to-the-home installations, ensuring prompt repairs, and providing excellent customer service during field operations.

Candidates need at least 2 years of relevant technical experience, a valid driver's license, and a commitment to safety. IdeaTek offers competitive pay, benefits like medical and dental coverage, and opportunities for community engagement.

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