Wireless Field Tech - Network Ops (On-Call, Flexible)

T-Mobile; Oregon (WI); Hybrid; USD 37,415 - 67,488; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Tuition assistance

Paid time off

Pet insurance

Job summary

T-Mobile is seeking a Technical Support Specialist for network operations in Eugene, Oregon. This role requires a Bachelor's degree or equivalent experience, focusing on improving network performance and reliability. Responsibilities include resolving performance issues, managing projects, and enhancing operational processes. Required qualifications include 2-4 years in field operations or wireless telecommunications, alongside strong electronics knowledge and problem-solving skills. The position involves flexible hours and travel, offering competitive compensation and comprehensive benefits.

Qualifications

• Bachelor’s degree OR equivalent relevant field experience required.
• 2–4 years of experience in field operations or wireless telecommunications.

Responsibilities

• Provide technical support to resolve network performance issues.
• Manage smaller projects with accurate updates.
• Identify and recommend process improvements.
• Assist in developing job aids and procedural documentation.
• Complete required training for system knowledge.
• Continuously develop skills aligned with organizational values.

Skills

Electronics

Problem Solving

Attention To Detail

Computer Fluency

Communication Skills

Leadership Skills

Education

Bachelor’s degree or relevant field experience

Tools

Microsoft Office

RAN technology (Nokia/Ceragon)

Job description

T-Mobile is seeking a Technical Support Specialist for network operations in Eugene, Oregon. This role requires a Bachelor's degree or equivalent experience, focusing on improving network performance and reliability. Responsibilities include resolving performance issues, managing projects, and enhancing operational processes. Required qualifications include 2-4 years in field operations or wireless telecommunications, alongside strong electronics knowledge and problem-solving skills. The position involves flexible hours and travel, offering competitive compensation and comprehensive benefits.