Wire Transfer Operations Lead

KeyBank; Brooklyn (OH); Hybrid; USD 26,000 - 34,000; Full time

Job summary

KeyBank in Brooklyn, Ohio is seeking an Operations Specialist to process wire transfers and support related activities. Working with a team, you will handle incoming and outgoing wires, communicate with partners, and ensure timely, accurate service.

This role requires attention to detail, ability to work under pressure, and proficiency with Microsoft Office and 10-Key. A high school diploma is required; college degree preferred.

Qualifications

• Minimum 1 year of experience in operations role.
• High School Diploma or equivalent; college degree preferred.
• Works well in a fully developed team environment.
• Open minded and adaptable to new ideas in a changing environment.
• Exceptional attention to detail.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Process incoming and outgoing wire transfers.
• Communicate status with internal partners and clients.
• Collaborate with team to handle exceptions.
• Ensure accurate and timely task performance to mitigate risk.
• Prepare regular reporting and analysis.
• Perform duties under moderate supervision.

Skills

Microsoft Office

10-Key

Monetary processing

High transaction volume

Communication skills

Decision making

Analytical skills

Accounting principles

Banking policies knowledge

Teamwork

Customer service

Office computer systems

Education

High school diploma

College degree preferred

Tools

Banking systems

Job description

KeyBank in Brooklyn, Ohio is seeking an Operations Specialist to process wire transfers and support related activities. Working with a team, you will handle incoming and outgoing wires, communicate with partners, and ensure timely, accurate service.

This role requires attention to detail, ability to work under pressure, and proficiency with Microsoft Office and 10-Key. A high school diploma is required; college degree preferred.