Wire Operations Speciailst

FirstBank; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

FirstBank in Nashville, TN is seeking a Wire Operations Specialist to handle all aspects of wire transfers and provide quality customer service to branch personnel and customers with wire questions and issues.

You will process domestic and international wires via correspondent banks, originate/verify wires, assist with research requests, and support back-end tasks using Excel, SharePoint, Silverlake DirectLine Wires and Treasury Management.

Qualifications

• Experience in banking and wire processing.
• Proficient with Excel and Word.
• Ability to handle confidential information.

Responsibilities

• Process incoming/outgoing domestic and international wires.
• Originate/verify wires with correspondent banks.
• Assist with wire-related inquiries and research for branches/customers.

Skills

Wire operations

Customer service

Confidential information handling

Database experience

Education

High School diploma or GED

Tools

SharePoint

Silverlake DirectLine Wires

Treasury Management

Excel

Word

Job description

Position Summary

This position is responsible for handling all aspects of wire transfer activity. Also, providing quality customer service to branch personnel & customers with wire questions, inquires & issues.

Description

Position at FirstBank

Essential Duties and Responsibilities

• Wire Operations Specialist:
  • Process incoming/outgoing domestic & international wires via correspondent banks, SharePoint, Silverlake DirectLine Wires and Treasury Management
  • Originate/verify wires using corresponding bank.
  • Receive/post incoming internal & international wires from First Horizon.
  • Process drawdown/reverse drawdown wire requests.
  • Assist with branch & customer research request/inquiries/issues related to wires
  • Backup for performing wire system end of day shutdown
  • Wire Related customer service calls, emails and inquiries.
  • Backup for the setup of cash management customers with wire access
  • Complete in-house training required by department & bank’s training program

Education And /or Experience

• High School diploma or general education degree (GED) required
• Preferred 1+ years of banking experience
• Experience in handling confidential information
• Experience in the use of database, Excel, and Word software

FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.