Wire & ACH Operations Specialist

First Bank SBA, Inc.; Greensboro (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

First Bank SBA, Inc. in Greensboro, NC is seeking a Digital Payments Specialist to process wire and ACH transactions across multiple digital payment systems. The role emphasizes accuracy, regulatory compliance, and timely service.

You will review data for OFAC/BSA compliance, perform fraud checks, and provide support to customers and internal teams. Collaboration with vendors and documentation is essential for audit readiness.

Qualifications

• High school diploma or GED or equivalent.
• Minimum of two years banking or financial services experience, including wire or ACH operations.
• Business or financial industry related training or coursework may be beneficial.
• Intermediate knowledge of bank operations and policies.
• Excellent organizational and time management skills with minimal supervision.
• Strong verbal, written, and interpersonal communication skills.

Responsibilities

• Process incoming and outgoing wire and ACH transactions across multiple systems.
• Review transaction data for accuracy, AML/BSA compliance, and potential fraud.
• Maintain complete records and documents for wire-processing activities.
• Respond to inquiries from customers and internal partners regarding payments.
• Coordinate with bank partners, vendors, and technical staff to resolve issues.
• Assist with annual compliance training and adherence to policies.

Skills

Time management

Communication

Attention to detail

Teamwork

Computer skills

Education

High school diploma or GED

Job description

First Bank SBA, Inc. in Greensboro, NC is seeking a Digital Payments Specialist to process wire and ACH transactions across multiple digital payment systems. The role emphasizes accuracy, regulatory compliance, and timely service.

You will review data for OFAC/BSA compliance, perform fraud checks, and provide support to customers and internal teams. Collaboration with vendors and documentation is essential for audit readiness.