Digital Payments Operations Specialist

First Bank; Troy (NC); On-site; USD 55,000 - 80,000; Full time

Job summary

First Bank is hiring a Digital Payments Specialist in Greensboro, NC. The role handles wire and ACH origination, ensures accuracy and compliance, and supports customers and partners across multiple payment systems.

The position requires AML/BSA/OFAC knowledge, attention to regulatory detail, and the ability to coordinate with vendors and business units while maintaining thorough documentation.

Qualifications

• High school diploma or GED or equivalent education/experience.
• Minimum of two years banking or financial services experience.
• Experience with wire operations or ACH origination.
• Strong organizational and time management skills.
• Excellent verbal and written communication.

Responsibilities

• Process wire and ACH transactions across digital payment systems.
• Review data for accuracy, OFAC and BSA compliance, and fraud checks.
• Ensure regulatory compliance with AML, BSA, OFAC, ACH rules.
• Assist internal/external customers and coordinate with partners.
• Maintain records and preparation of reports for auditors.
• Support wire-system software releases and testing.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Teamwork

Education

High school diploma or GED

Job description

First Bank is hiring a Digital Payments Specialist in Greensboro, NC. The role handles wire and ACH origination, ensures accuracy and compliance, and supports customers and partners across multiple payment systems.

The position requires AML/BSA/OFAC knowledge, attention to regulatory detail, and the ability to coordinate with vendors and business units while maintaining thorough documentation.