WIOA & TANF Program Lead: Case Management & Compliance

Educational Data Systems, Inc.; Pennsylvania; Hybrid; USD 58,000 - 60,000; Full time

Job summary

Educational Data Systems, Inc. is seeking a WIOA & TANF Program Team Lead in Pennsylvania. This role involves ensuring professional relationships with participants to assist in overcoming barriers to employment. Responsibilities include caseload reconciliations, quality assurance reviews, and collaborating to increase customer engagement.

The ideal candidate has a Bachelor's degree and 2-3 years of management experience, along with strong communication and organizational skills. A working knowledge of Microsoft Office is required, and candidates must be able to work onsite, virtually, or in a hybrid environment.

Qualifications

• 2-3 years of management/supervisory experience preferred.
• Demonstrated telephone, computer, written, and verbal communication skills.
• Ability to work effectively in a team environment.

Responsibilities

• Ensure professional relationships with participants for employment support.
• Conduct bi-weekly caseload reconciliations.
• Review WIOA eligibility documentation for compliance.

Skills

Management/Supervisory Experience

Communication Skills

Organizational Skills

Problem-Solving Skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Educational Data Systems, Inc. is seeking a WIOA & TANF Program Team Lead in Pennsylvania. This role involves ensuring professional relationships with participants to assist in overcoming barriers to employment. Responsibilities include caseload reconciliations, quality assurance reviews, and collaborating to increase customer engagement.

The ideal candidate has a Bachelor's degree and 2-3 years of management experience, along with strong communication and organizational skills. A working knowledge of Microsoft Office is required, and candidates must be able to work onsite, virtually, or in a hybrid environment.