WIOA Career Navigator & Workforce Advocate

Sangamonil; Springfield (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Land of Lincoln Workforce Alliance (LLWA) seeks a Workforce Advisor to provide employment and training services through the WIOA program. Entry-level case management duties include outreach, intake, orientation and eligibility determination for federal grants.

The role involves individual vocational counseling, job search assistance, and coordination of services across Cass, Christian, Logan, Menard and Sangamon Counties.

Qualifications

• Bachelor's degree preferred in social services, education, workforce development, human resource management or related area.
• Two years professional work experience in social services.

Responsibilities

• Provides individual vocational counseling and job search assistance to customers and community.
• Conducts one-on-one interviews with customers to assess training and service for workforce programs under the WIOA.
• Provides all levels of career and training services to eligible customers.
• Provides case management and vocational/employment counseling with customers from throughout the area of Cass, Christian, Logan, Menard and Sangamon Counties.
• Conducts suitability determinations utilizing assessment tools, budget information, labor market information and information gathered through customer interviews.
• Prepares files for presentation to the approval committee.
• Upon approval, determine financial needs of the client and work with fiscal department to obligate such.
• Obtains and reviews appropriate documentation for program eligibility, develop customer file, and complete data entry into state database system.
• Certifies individual client eligibility and provide information to clients with regards to allowable registered program services.
• Act as a mentor/coach for assigned WIOA participants.
• Assists in promoting workNet services for the five-county workforce area.
• Facilitate the dissemination of WIOA informational/marketing materials to customers, partner organizations and community.
• Research employment and performance outcomes and process participants for program exit.
• Develop workshops on various topics related to job search, training opportunities and career development.
• Increase awareness of technology to customers utilizing the Resource Room.
• Perform other duties as may be necessary or assigned by the Director.
• Adhere to the philosophy and policies of the Land of Lincoln Workforce Alliance and Board.

Skills

Workforce development knowledge

Customer service

Written and verbal communication

MS Office proficiency

Data entry / database

Problem solving

Education

Bachelor's degree preferred

Tools

Database systems

Job description

Land of Lincoln Workforce Alliance (LLWA) seeks a Workforce Advisor to provide employment and training services through the WIOA program. Entry-level case management duties include outreach, intake, orientation and eligibility determination for federal grants.

The role involves individual vocational counseling, job search assistance, and coordination of services across Cass, Christian, Logan, Menard and Sangamon Counties.