Winter Resort Cashier & Guest Concierge

Beech Mountain Resort; North Carolina; On-site; USD 16,531 - 24,796; Full time

Job summary

Beech Mountain Resort in North Carolina is seeking a friendly Ski Resort Cashier to assist guests at the ticket booth. You will handle cash and credit transactions, provide information, and deliver excellent service in a fast-paced alpine setting.

Weekend, holiday, and peak period availability is required, with a focus on neat appearance and strong guest interaction. Prior customer service experience is a plus and training will cover all resort products and services.

Qualifications

• Proficiency with computers and ability to operate a cash register.
• Past customer service experience is a plus.
• Must maintain a neat and orderly appearance.
• Ability to communicate effectively with guests and staff.
• Availability to work weekends, holidays, and peak periods.

Responsibilities

• Operate the cash register and handle cash/credit transactions with customers.
• Provide excellent customer service to enhance the guest experience at the resort.
• Resolve customer complaints, guide guests, and provide relevant information.
• Turn in all cash, credit reports, and receipts to Cash Control.
• Keep the check out area clean and organized.
• Maintain thorough knowledge of all resort products and services.

Skills

Cash handling

Customer service

Communication

Tools

POS system

Job description

Beech Mountain Resort in North Carolina is seeking a friendly Ski Resort Cashier to assist guests at the ticket booth. You will handle cash and credit transactions, provide information, and deliver excellent service in a fast-paced alpine setting.

Weekend, holiday, and peak period availability is required, with a focus on neat appearance and strong guest interaction. Prior customer service experience is a plus and training will cover all resort products and services.