Ski School Cashier

Beech Mountain Resort - 9730; Beech Mountain (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Beech Mountain Resort in Beech Mountain, NC is seeking a friendly Ski School Cashier to support guest services in the ski school. You will operate the register, handle transactions, and assist guests with lesson information, equipment needs, and check-out processes.

Flexible full- and part-time hours are available during peak seasons. Responsibilities include maintaining a clean counter, processing sales, and providing exceptional service to ensure guests have a positive experience on and off

Qualifications

• Must be able to operate a cash register with accuracy.
• Customer service experience is a plus.
• Knowledge of skiing and snowboarding or willingness to learn.
• Reliable transportation required to navigate snowy/winter conditions.

Responsibilities

• Operate the cash register and handle cash/credit transactions.
• Provide excellent customer service to enhance guest experience at the ski school.
• Resolve customer questions and guide guests with relevant information.
• Turn in all cash, reports and receipts to Cash Control.
• Keep the ski school counter clean and organized.
• Process sales quickly while capturing guest data and engaging with guests.
• Handle high volumes of guest interactions while maintaining service quality.
• Take initiative to perform duties that facilitate operations and keep areas tidy.
• Enjoy interacting with guests and discussing ski lessons to ensure a welcoming experience.

Skills

Customer service

Cash handling

Willingness to learn

Tools

Cash register

Job description

Make work your adventure at Beech Mountain Resort. We are a community of adventurers and outdoor enthusiasts. Beech Mountain Resort is committed to providing a once-in-a-lifetime experience to our guests and employees. Our team is made up of dedicated and compassionate individuals who are committed to providing an outdoor experience for all. Join us today and make work your adventure.

Our Ski School cashier works in the ski and ride school and helps to pair guest with qualified instructors. Cashiers are responsible and personable. Full and part-time positions with flexible hours are available.

Responsibilities:

• Operates the cash register and handling cash/credit transactions with customers
• Provides excellent customer service to enhance our guests experience at the resort
• Resolves customer complaints, guide them and provide relevant information
• Responsible for turning in all cash, credit reports and receipts into Cash Control
• Keeps ski school counter clean and organized
• Accurately and efficiently process sales of products while capturing guest data and engaging with guests
• Ability to handle high volumes of customer interaction while delivering excellent customer service
• Take initiative to perform duties which facilitate operations and maintain cleanliness and organization of work area and office.
• Enjoy interacting with guests of all types and discussing ski lessons at length. This position requires an outgoing and friendly individual that strives to make guests feel welcome and leave informed.

Requirements or Qualifications:

• Computer proficiency and ability to operate a cash register
• Customer service experience is a plus
• Knowledge of skiing and snowboarding or a willingness to learn
• Reliable transportation required with the ability to navigate snowy or winter conditions