Seasonal Lift Operator — Guest Safety & Service

Marquette Mountain Resort; Marquette (MI); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Medical Insurance

HSA

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan

Uniforms Provided

Training Included

Résumé du poste

Marquette Mountain Resort is seeking a Lift Operator for the seasonal period from October 14, 2026 to April 14, 2027. The role focuses on the safe operation of lift stations, assisting guests, and delivering exceptional guest experiences at our Michigan ski area.

You will perform daily inspections, maintain lift logs, and communicate updates on lift status and resort operations. A high school diploma or GED and the ability to lift and assist guests are required.

Qualifications

• High school diploma or GED required.
• Must be physically able to assist guests getting on/off lift.
• Must be 18 years of age.

Responsabilités

• Assist guests in the safe loading and unloading of the ski lift.
• Provide instruction and superior customer service to all guests.
• Check to ensure every skier/snowboarder has a valid day ticket/season pass prior to boarding lift.
• Perform daily pre/post operation inspections and procedures.
• Accurately complete required operational documentation daily, including lift logs and facility tracking sheets.
• Slow chairs to ensure comfort and safety; stop lifts as necessary.
• Answer guest questions promptly and courteously; contribute to a positive interaction.
• Guest engagement: warmly greet arriving guests and be the primary contact for an exceptional resort experience.
• Provide operational updates on resort openings, closures, delays, and events.
• Inform guests of daily lift opening/closing times and any status changes due to weather or maintenance.
• Meet service level objectives and department goals as set by the Supervisor and GM.
• Maintain familiarity with policies and emergency procedures; implement safety measures.

Formation

High school diploma or GED

Description du poste

Marquette Mountain Resort is seeking a Lift Operator for the seasonal period from October 14, 2026 to April 14, 2027. The role focuses on the safe operation of lift stations, assisting guests, and delivering exceptional guest experiences at our Michigan ski area.

You will perform daily inspections, maintain lift logs, and communicate updates on lift status and resort operations. A high school diploma or GED and the ability to lift and assist guests are required.