Winter Lift Lead | Mountain Operations & Guest Experience

Vail Resorts; Kentucky; Híbrido; USD 30.000 - 40.000; Tempo integral

Benefícios oferecidos por esta vaga

Free employee passes

Free ski & snowboard lessons

40% retail discounts

Wellness benefits

Training and professional development

Referral program

401(k) Retirement Plan

Resumo da vaga

Vail Resorts in Kentucky is hiring for a Lift Operations Lead for the Winter Season 2026/2027. Lead daily lift operations, oversee staff, and ensure safety and guest satisfaction in an outdoor mountain environment.

The role requires 1-2 years in lift or mountain operations, ability to work outdoors in all weather, and fluent English communication. Starting wage $22.00/hr to $29.22/hr with full-time hours and weekend/holiday shifts.

Qualificações

• 1-2 years of previous lift or mountain operations experience.
• Must be able to communicate fluently in English.
• Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs.

Responsabilidades

• Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts.
• Assist with hiring, support, and training of operators and scanners in daily operations and safety.
• Monitor and document lift operator performance and behavior to provide feedback and direction.
• Maintain up-to-date knowledge of and enforce all applicable laws, policies, and procedures for guest safety.
• Work closely with ski patrol, mountain safety, lift maintenance, and lift electric to resolve mountain issues.
• Promote clean and organized workstations.
• Receive and address guest questions, comments and complaints with timely resolutions.
• A Team Lead Lift Operator provides additional training to support ticket scanning.
• Other duties as assigned

Conhecimentos

Lift operations

English proficiency

Formação

High School Diploma or GED

Descrição da vaga

Vail Resorts in Kentucky is hiring for a Lift Operations Lead for the Winter Season 2026/2027. Lead daily lift operations, oversee staff, and ensure safety and guest satisfaction in an outdoor mountain environment.

The role requires 1-2 years in lift or mountain operations, ability to work outdoors in all weather, and fluent English communication. Starting wage $22.00/hr to $29.22/hr with full-time hours and weekend/holiday shifts.