Winter 26/27: Server Assistant

Killington Pico Ski Resort; Killington, Mendon (VT, VT); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Season pass for employee and dependens

Discount programs (food & beverage,ret

Job summary

Killington Pico Ski Resort is seeking Server Assistants who will deliver exceptional guest service, know resort amenities and events, and work with all departments to create a world-class experience for every guest.

You will perform professional table and banquet service, including wine/beverage service, menu knowledge, and POS usage, while maintaining a friendly, polished appearance and adhering to safety and allergen guidelines.

Qualifications

• Must be at least 18 years old.
• Ability to stand for long periods.
• Ability to lift and carry 30 lbs.
• Ability to climb a full set of stairs with a full tray.
• Neat appearance and courteous demeanor.
• Aware of allergens in menu items.

Responsibilities

• Warmly greet guests, and present with menus.
• Inform guests and accurately describe menu items.
• Offer friendly suggestions on food and beverage options to increase the guest’s experience.
• Know all beer, wine and liquor offerings, including special or reserve choices.
• Maintain safe work environment, by adhering to all Department of Liquor Control regulations: CHECK ID’S.
• Ability to manage steps of service to provide exceptional service to all guests in assigned section, while keeping section organized and fluid.
• Monitor food orders and assist as needed.
• Deliver ordered items to your guests accurately and in a fast, friendly manner.
• Resolve any guest issues immediately. Notify supervisors of all issues with guests.
• Assist in other areas of the restaurant as deemed necessary by supervisor.
• Maintain friendly and polite tone and demeanor at all times. ALWAYS THANK EVERY GUEST!
• Maintaining clean and organized work areas
• Exceed company standards for personal appearance
• Remaining flexible, efficient and helpful in assisting other servers, bartenders, support staff, and supervisors in the restaurant or banquet event
• Be respectful of all supervisory staff, co-workers, culinary staff, guests, and fellow Killington Resort employees at all times

Skills

Customer service

Professional demeanor

Communication

Upselling

Teamwork

POS familiarity

Food & beverage knowledge

Tools

POS system

Job description

Job Details

Job Location: Killington Resort - Killington, VT, Position Type: Full-Time/Part-Time Seasonal, Salary Range: $16.50 - $17.33Hourly, Job Category: Food & Beverage

Compensation and Benefits

Compensation: Hourly wage + tips, adjusted based on experience.

Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary

Server Assistants at Killington Resort are expected to offer exceptional guest service, be knowledgeable of resort amenities and events, and cooperate with all departments in delivering a world-class experience to every guest. Server assistants perform all aspects of professional table and banquet service for every guest, including wine/beverage service, menu knowledge, and POS usage.

Summary of Key Responsibilities

• Warmly greeting guests, and presenting with menus
• Informing guests and accurately describing menu items
• Offering friendly suggestions on food and beverage options to increase the guest’s experience
• Knowing all beer, wine and liquor offerings, including special or reserve choices
• Maintain safe work environment, by adhering to all Department of Liquor Control regulations: CHECK ID’S
• Ability to manage steps of service to provide exceptional service to all guests in assigned section, while keeping section organized and fluid
• Monitor food orders and assist as needed
• Maintain friendly and polite tone and demeanor at all times. ALWAYS THANK EVERY GUEST!
• Maintaining clean and organized work areas
• Exceed company standards for personal appearance
• Remaining flexible, efficient and helpful in assisting other servers, bartenders, support staff, and supervisors in the restaurant or banquet event
• Be respectful of all supervisory staff, co-workers, culinary staff, guests, and fellow Killington Resort employees at all times
• Deliver ordered items to your guests accurately and in a fast, friendly manner
• Resolve any guest issues immediately. Notify supervisors of all issues with guests
• Assist in other areas of the restaurant as deemed necessary by supervisor

Qualifications

Basic Qualifications

• At least 18 years old
• Ability to stand for long periods at a time
• Ability to lift and carry 30 lbs
• The ability to climb a full set of stairs with a full tray

Required Knowledge, Skills and Abilities

• Neat appearance and pleasant personality. Ability to deal with customers and staff in a courteous and efficient manner
• Aware of food containing allergens (shellfish, dairy, eggs, gluten, soy, wheat, etc.)

Equal Opportunity Statement

It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.