WinTeam Application & Database Lead

First Coast Security Solutions; Jacksonville (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

First Coast Security Solutions, based in Jacksonville, seeks an Application & Database Administrator to own WinTeam and related database tasks. You will be the technical owner of the workforce management platform, interfacing between business users, IT, and the vendor.

This mid-level role emphasizes end-to-end ownership without requiring senior DBA credentials. You'll manage users, configurations, upgrades, and data reporting, while ensuring security, access controls, and reliable operation

Qualifications

• Experience administering or supporting enterprise business applications.
• Basic to intermediate SQL and database skills, including writing queries and troubleshooting data.
• Experience with user access, permissions, and role-based security.
• Ability to work directly with business users and software vendors.
• Ownership mindset to run a system end-to-end with limited oversight.

Responsibilities

• Own the administration and maintenance of the WinTeam application.
• Manage users, roles, permissions, and application access.
• Configure and maintain WinTeam settings, modules, and system functionality.
• Troubleshoot application and user issues, and drive them to resolution.
• Work directly with TEAM Software support when vendor assistance is needed.
• Support application upgrades, patches, testing, and system changes.
• Monitor application performance and catch issues before they hit users.
• Handle database work: reporting, queries, and data troubleshooting
• Maintain documentation for configurations, processes, and changes.
• Partner with Finance, HR, Operations, Payroll, and other departments that live in WinTeam.
• Support integrations and data exchanges between WinTeam and other company systems.
• Follow IT security, access-control, change-management, and backup procedure.

Skills

SQL

Database skills

Troubleshooting

Vendor interaction

Analytical thinking

Ownership

Tools

WinTeam

Microsoft SQL Server

Reporting tools

APIs

Job description

First Coast Security Solutions, based in Jacksonville, seeks an Application & Database Administrator to own WinTeam and related database tasks. You will be the technical owner of the workforce management platform, interfacing between business users, IT, and the vendor.

This mid-level role emphasizes end-to-end ownership without requiring senior DBA credentials. You'll manage users, configurations, upgrades, and data reporting, while ensuring security, access controls, and reliable operation