Wine Tasting Room Sales Pro

Leal Vineyards; Hollister (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

Leal Vineyards in Hollister, CA, seeks a part-time Tasting Room Associate to warmly welcome guests, guide wine selections, and support daily operations in the tasting room. You will open/close, stock merchandise, and assist with wine inventory while delivering friendly, knowledgeable service.

Responsibilities include handling POS transactions, promoting our wine club and events, and representing the Leal brand at winery gatherings.

Qualifications

• Must be at least 21 years of age.
• Have at least one year of related experience to include fulfillment, sales, and/or customer service. Possess basic wine knowledge.
• Must possess and maintain a valid California Food Handler Certificate
• Must possess and maintain a California Responsible Beverage Server Training Certificate
• Able and willing to greet every guest promptly and in a cheerful and welcoming manner.
• Excellent verbal and interpersonal communication skills required. Communicate professionally in person and on the phone
• Must be able to use time tracking software and point-of-sale (POS) system.
• Must comply with our company dress code. Must maintain a neat, well-groomed appearance.
• Ability to work under pressure and remain calm
• Is passionate about selling great wine and providing great service. Ability to sell our products with a personal touch
• Highly accurate, organized, and detail-oriented, with strong multi-tasking and time management skills
• Ability to anticipate customer needs and respond appropriately
• Ability to work in a team environment, work cohesively with co-workers, and perform duties and responsibilities in a manner consistent with company policies

Responsibilities

• Execute all opening and closing procedures, including opening the register, setting up the tasting room, opening wine to make sure it tastes correct, breaking down the wine station, closing the register, running a daily report, and cleaning the tasting room.
• Promptly greet guests in a friendly, warm, and timely manner. Provide the first line of information to the customer by greeting, directing, and answering questions regarding our wines, merchandise, history, and facility.
• Serve samples of wine, along with appropriate information concerning the wines, to customers in both individual and group settings.
• Handle routine purchasing transactions, including operating point-of-sale (POS) and accounting for daily sales.
• Build wine orders
• Promote and sell our quarterly wine club and upcoming events at any of our properties
• Work winery events on the property - serve and attend to guests during Léal-sponsored events, on and off-site.
• Communicate with management regarding any customer account updates, problems, or issues
• Work varying shifts, including weekends, holidays, and some evenings
• Ensure wines are adequately stocked in the Retail Area. Stock and price other merchandise.
• Performing facility housekeeping, to include the Tasting Room, restrooms, patio, and break areas on a daily basis.
• Provide assistance to guests carrying out purchases, as needed.
• Attending scheduled training classes and seminars.
• Willing to work at other venues or on special projects as needed

Skills

Customer service

Wine knowledge

Interpersonal communication

POS experience

Education

California Food Handler Certificate

California Responsible Beverage Server Training Certificate

Tools

POS system

Time tracking software

Job description

Leal Vineyards in Hollister, CA, seeks a part-time Tasting Room Associate to warmly welcome guests, guide wine selections, and support daily operations in the tasting room. You will open/close, stock merchandise, and assist with wine inventory while delivering friendly, knowledgeable service.

Responsibilities include handling POS transactions, promoting our wine club and events, and representing the Leal brand at winery gatherings.