Wine Tasting Room Lead — Elevate Guest Experience

SERVPRO of Saginaw / Bay City; Temecula (CA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Parental leave

Wellness resources

Job summary

South Coast Winery Resort & Spa in Temecula, CA is seeking an experienced Tasting Room Supervisor with retail supervisory background, wine knowledge and a proven record of exceptional guest service.

You will lead daily staff, promote wine and other products, handle POS transactions, ensure the tasting room is clean and stocked, describe wines, and oversee inventory. The role requires a flexible schedule with weekend shifts and strong teamwork.

Qualifications

• Previous supervisory experience in a retail environment.
• Knowledge of wine and a proven record in exceptional customer service.

Responsibilities

• Assist in promoting the sale of wine and non-wine products sold in the tasting room.
• Describes wines, wine making techniques and winery history; answers visitor's questions about wines.
• Assigns duties and monitors quality of work.
• Provides day to day guidance and oversight of subordinates; actively works to promote and recognize performance.
• Prepare designated bar for daily wine tasting and conduct tasting with guests guiding them on their selections.

Skills

Supervisory experience

Job description

South Coast Winery Resort & Spa in Temecula, CA is seeking an experienced Tasting Room Supervisor with retail supervisory background, wine knowledge and a proven record of exceptional guest service.

You will lead daily staff, promote wine and other products, handle POS transactions, ensure the tasting room is clean and stocked, describe wines, and oversee inventory. The role requires a flexible schedule with weekend shifts and strong teamwork.