Wine Tasting Room Host: Craft Memorable Guest Experiences

Upchurch Vineyard; Woodinville (WA); Vor Ort; USD 25.000 - 29.000; Vollzeit

Zusammenfassung

Upchurch Vineyard in Washington State seeks a Tasting Room Associate to guide guests through wine experiences andSales with warmth and professionalism. You will learn product details to help guests select wines, support wine club orders, and maintain a polished tasting room environment.

The role requires excellent hospitality, strong communication, and the ability to work evenings and weekends. A valid driver's license and a 21+ age requirement are essential.

Qualifikationen

• Minimum 3+ years of customer service experience, retail/hospitality preferred.
• Excellent communication, hospitality, and sales skills.
• Interest in wine and willingness to learn.
• Ability to stand for long periods and lift up to 60 lbs.
• Flexible schedule including evenings and weekends.
• Must be 21+ years old and have a valid driver's license.
• Proficiency with POS systems.

Aufgaben

• Host tasting room guests for a world-class, memorable and educational wine tasting experience.
• Be friendly, courteous, and capable of interacting with a wide variety of personalities in a professional and polite manner.
• Learn product information to assist guests with making selections, purchases, and assisting with events.
• Assist with fulfillment of wine club and eCommerce orders as necessary, including pulling, packing, and processing wine orders for pickup.
• Assist management with the effective, tactful, and professional enforcement of winery policies.
• General housekeeping duties to ensure the appearance and cleanliness of the tasting room exceed standards.
• Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed.
• Keep bar and cellar fully stocked with current wine selections.
• Keep up to date on procedures, sales goals, event updates, and other pertinent information to aid sales and improve tasting room efficiency.
• Work a flexible schedule to meet the needs of the business, including evening and weekend shifts.
• Ensure that all opening and closing procedures are properly followed.
• Maintain a friendly, warm, and clean tasting room environment (inside room and outdoor areas).
• Demonstrate a high level of professionalism, the ability to appropriately handle sensitive and confidential information and/or situations, and the ability to maintain discretion and confidentiality.

Kenntnisse

Customer service

Communication

Sales skills

Wine knowledge

POS proficiency

Team player

Multitasking

Hospitality

Tools

POS systems

Jobbeschreibung

Upchurch Vineyard in Washington State seeks a Tasting Room Associate to guide guests through wine experiences andSales with warmth and professionalism. You will learn product details to help guests select wines, support wine club orders, and maintain a polished tasting room environment.

The role requires excellent hospitality, strong communication, and the ability to work evenings and weekends. A valid driver's license and a 21+ age requirement are essential.