Wine Tasting Host & Wine Club Advocate

THE WILLIAMSBURG WINERY, LTD.; Williamsburg (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) eligibility

Employee discounts

Job summary

The Williamsburg Winery is seeking a full-time Tasting Room Associate in Williamsburg, VA, to deliver memorable guest experiences. You will lead tastings, educate guests about our wines and history, and actively promote Wine Club memberships.

The role emphasizes customer service, sales, and building lasting guest relationships in a busy hospitality setting with weekend and holiday shifts. Training will be provided for wine knowledge.

Qualifications

• Previous hospitality, customer service, retail, or sales experience preferred.

Responsibilities

• Provide warm, welcoming, and knowledgeable service to every guest.
• Lead guided wine tastings and winery tours.
• Educate guests about wine profiles, pairings, and Williamsburg Winery history.
• Actively promote the Williamsburg Winery Wine Club and enroll new members.
• Clearly explain Wine Club tiers, benefits, and member experiences.
• Build guest relationships that encourage repeat visits and long‑term membership.
• Prepare and serve wine flights according to service standards.
• Assist guests with wine purchases, memberships, and general questions.
• Operate the POS system accurately and efficiently.
• Maintain the cleanliness and organization of tasting, bar, and retail areas.
• Restock wine, merchandise, and supplies as needed.
• Complete opening and closing responsibilities.
• Support special events, private tastings, and group experiences.
• Follow responsible alcohol-service requirements and all applicable laws

Skills

Hospitality experience

Customer service

Sales

Wine knowledge

Job description

The Williamsburg Winery is seeking a full-time Tasting Room Associate in Williamsburg, VA, to deliver memorable guest experiences. You will lead tastings, educate guests about our wines and history, and actively promote Wine Club memberships.

The role emphasizes customer service, sales, and building lasting guest relationships in a busy hospitality setting with weekend and holiday shifts. Training will be provided for wine knowledge.