Wine Tasting & Guest Experience Specialist

LaBelle Winery; Derry (NH); On-site; USD 16,000 - 23,000; Part time

Job summary

LaBelle Winery in Derry, NH is seeking a personable, energetic guest service associate. You will greet guests, answer questions about wines, tours, and merchandise, and uphold the LaBelle Winery brand with a friendly, professional demeanor.

Responsibilities include engaging guests, conducting tours, serving samples, stocking merchandise, handling transactions, and promoting wine education and club memberships.

Qualifications

• Excellent customer service skills and the ability to exceed customer expectations.
• Ability to work efficiently in a fast paced environment.
• Strong work ethic with the willingness to take initiative.
• Able to handle money accurately and operate a point of sale system.
• Team work.

Responsibilities

• Engage guests with a welcoming, educational winery and focus on customer service.
• Deliver consistent, standout service and remember small details that make experiences memorable.
• Greeting, directing and answering questions about wines, food, merchandise, history, and facilities.
• Greet guests and answer phones.
• Acquire strong knowledge of wines, descriptions, pairings.
• Serve wine samples in various settings.
• Conduct winery tours and provide travel/hotel info.
• Stock and price merchandise; handle routine purchasing transactions.

Skills

Customer service

Teamwork

Cash handling

POS system

Education

High School Diploma

Tools

POS system

Job description

LaBelle Winery in Derry, NH is seeking a personable, energetic guest service associate. You will greet guests, answer questions about wines, tours, and merchandise, and uphold the LaBelle Winery brand with a friendly, professional demeanor.

Responsibilities include engaging guests, conducting tours, serving samples, stocking merchandise, handling transactions, and promoting wine education and club memberships.