Wine Steward

Jetro Restaurant Depot; Seattle (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

JETRO Restaurant Depot in Seattle is seeking a Wine Steward to support the Wines and Spirits department. You will receive products, stock aisles, label items, and ensure courteous customer service while applying wine and spirits knowledge.

Work with managers to build relationships with large customers, ensure compliance with state alcohol laws, maintain displays and prices, and assist with inventory and loss prevention in a fast-paced warehouse environment.

Qualifications

• Excellent communication and presentation abilities.
• Strong interpersonal skills for customer relations.
• Commitment to company values and customer focus.
• Valid driver’s license and ability to travel as needed.
• Basic computer skills for data entry and records.

Responsibilities

• Receive products and ensure aisles are stocked, labeled, and clean.
• Provide wine and spirits knowledge to customers and assist branch staff.
• Enforce liquor license limitations and verify customer licenses for purchases.
• Maintain displays, pricing accuracy, and accurate in-store records.
• Post POS signs and communicate inventory needs to management.

Skills

Communication skills

Interpersonal skills

Customer orientation

Public speaking

Computer literacy

Driver's license

Willingness to travel

Education

High School Diploma or GED

Job description

JOB DETAILS

Position Title: Wine Steward

Department: Wines and Spirits

Supervisor: Assistant Branch Manager/Branch Manager

FLSA: Non-exempt (Paid by the hour)

Position Summary

Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.

Essential Functions

• Must know and comply with all State and Local laws regarding the wholesale of alcohol (beer, wine, liquor, and spirits).
• Demonstrate wine and spirits knowledge to see to customers in the branch
• Ensure proper customer service and work with Field Marketing Representatives, Branch Manager and department managers to develop relationships with large customers and sign up new accounts.
• Enforce license limitations by only selling to customers the items they are licensed for.
• Enter customer license information into JSS and maintain database of customer contact information.
• Ensure that payment methods are in compliance with State and local regulations. (For example: NYS does not permit credit cards as a payment method.)
• Build and maintain floor displays
• Maintain clear and accurate record of in store use of product
• Maintain accurate prices of product
• Maintain shelves well stocked and organized.
• Post POS signs, pricing, sales and when possible calendar of events.
• Communicate inventory needs
• Work in different locations as needed.

Other Responsibilities

• Performs other duties as required and assigned.

Education, Experience And Skills Required

• High School Diploma OR GED with at least 4 years experience in customer service, OR any appropriate combination of education and experience.
• Ability to effectively present information and respond to questions from managers, customers, and general public
• Effective communication skills.
• High level of interpersonal skills.
• Commitment to company values and strong customer orientation.
• Valid Driver’s License.
• Ability and availability to travel on a frequent basis
• Computer Literacy

Physical Requirements

• Lift/Carry Abilities (measured for maximum or average load)
• Lift – 50 lbs
• Carry strength (50’ or less) – 50 lbs
• Frequent lift/carry (> 12x/hour) – 50 lbs
• Constant lift/carry (> 30x/hr) – 20 lbs
• Physical Aptitudes (rated based on level of skill involved)
• Agility/dynamic balance 80-100%
• Finger dexterity – 80-100%
• Manual dexterity – 80 – 100%
• Posture Tolerance (rated based on frequency or time involved)
• Stand/walk – constantly
• Reach above shoulder level – frequently
• Twist/turn head – occasionally
• Bend over/stoop – frequently
• Climb steps/ladder – occasionally
• Kneel/squat - occasionally

Work Environment

• Equipment in motion (forklifts, electric pallet jacks, scooters)

Acknowledgement

I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.