Wine & Spirits Sales Associate — Customer Experience Pro

Eatontown Fine Wine & Spirits LLC; Eatontown (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Store discounts

Health care plans

401(k)

HSA

FSA

Parental leave

Life insurance

Pet insurance

Tuition assistance

Career development

Job summary

Total Wine & More in Eatontown, NJ is seeking a Service Team Member to provide exceptional customer service, assist with stocking and merchandising, and support curbside pickup and delivery operations. You will engage customers, learn product knowledge, and adhere to wine, spirits, and beer regulations.

The role requires the ability to work evenings and weekends, lift up to 50 lbs, and stand for long periods. Prior POS experience and familiarity with inventory software are a plus.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of retail experience preferred.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and provide personalized service to build relationships.
• Assist with stocking, merchandising, and inventory management.
• Operate POS and process customer transactions.
• Support store campaigns, promotions, and loyalty programs.
• Load/deliver orders as needed and ensure safety compliance.

Skills

Customer service

Retail experience

Flexibility

Communication

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Eatontown, NJ is seeking a Service Team Member to provide exceptional customer service, assist with stocking and merchandising, and support curbside pickup and delivery operations. You will engage customers, learn product knowledge, and adhere to wine, spirits, and beer regulations.

The role requires the ability to work evenings and weekends, lift up to 50 lbs, and stand for long periods. Prior POS experience and familiarity with inventory software are a plus.