Wine & Spirits Merchandiser & Customer Service

Total Wine & More; Alpharetta (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k)

Tuition assistance

Career development

Job summary

Total Wine & More in Alpharetta, GA seeks Store Team Members (Merchandiser) to enhance the shopping experience through stock management, customer service, and curbside support. Roles include merchandising, front-end or sales tasks as needed, with internal reporting to store management.

The position requires flexibility to work evenings and weekends, 1–3 years in retail, and willingness to learn product knowledge in wine, spirits, and beer. Benefits include PTO, health plans, and more.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience; 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Maximize product inventory and support online orders and curbside pickup.
• Provide excellent customer service and build relationships with customers.
• Deliver product knowledge through wine, spirits, and beer training.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Ensure store safety, cleanliness, and compliance with alcohol regulations.
• Load and deliver orders safely if delivery is an essential function.

Skills

Customer service

Inventory management

Point-of-sale systems

Flexible schedule

Teamwork

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Alpharetta, GA seeks Store Team Members (Merchandiser) to enhance the shopping experience through stock management, customer service, and curbside support. Roles include merchandising, front-end or sales tasks as needed, with internal reporting to store management.

The position requires flexibility to work evenings and weekends, 1–3 years in retail, and willingness to learn product knowledge in wine, spirits, and beer. Benefits include PTO, health plans, and more.