Wine & Spirits Front End Associate (Cashier & Sales)

totalwine; United States; On-site; USD 2,044,000 - 2,863,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health care plans (medical, dental, Rx

Vision coverage

401(k)

Discounted store discounts

Career development & product training

Disability & life insurance

Job summary

Total Wine & More is hiring a Front End Team Member to process transactions, greet customers, and promote loyalty programs in a fast-paced store setting. You may also take on roles as a sales associate or merchandiser depending on business needs. Training on wine, spirits and beer is provided to deepen product knowledge.

We offer a wide range of benefits and a supportive team environment. Pay ranges are posted and compensation follows market norms for the location.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and team player mindset.
• 1-3 years of work experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities and other duties as assigned
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Skills

Customer service

Team player

POS familiarity

Flexibility

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) systems

Inventory management software

Job description

Total Wine & More is hiring a Front End Team Member to process transactions, greet customers, and promote loyalty programs in a fast-paced store setting. You may also take on roles as a sales associate or merchandiser depending on business needs. Training on wine, spirits and beer is provided to deepen product knowledge.

We offer a wide range of benefits and a supportive team environment. Pay ranges are posted and compensation follows market norms for the location.