Wine Sales Pro: Customer Experience & Service

Total-Wine-; Alexandria (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &

401(k)

HSA, FSA

Pre-tax commuter benefits

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Job summary

Total Wine & More in Alexandria, VA is seeking a Store Team Member (internally called Service Team Member) to provide outstanding service and drive sales by engaging customers and advising them on products.

You may also handle merchandising, front-end tasks, inventory responsibilities, and support curbside pickup and delivery. Must be able to lift 50 lbs and work a flexible schedule. Training and benefits are offered.

Qualifications

• Customer service and sales experience preferred.
• Familiarity with POS systems and inventory software.
• High school diploma or equivalent preferred.

Responsibilities

• Provide service and drive sales by engaging with customers and advising on products.
• Merchandise, stock, and build displays; manage signage and promotions.
• Fulfill orders for in-store, curbside pickup, and delivery as needed; assist with front-end duties.

Skills

Customer service

Sales

POS familiarity

Inventory management

Communication

Education

High school diploma

Tools

POS systems

Inventory software

Job description

Total Wine & More in Alexandria, VA is seeking a Store Team Member (internally called Service Team Member) to provide outstanding service and drive sales by engaging customers and advising them on products.

You may also handle merchandising, front-end tasks, inventory responsibilities, and support curbside pickup and delivery. Must be able to lift 50 lbs and work a flexible schedule. Training and benefits are offered.