Wine & Spirits Specialist | Customer Experience & Delivery

Total-Wine-

Alexandria (VA)

On-site

USD 21,903 - 30,665

Full time

14 days+
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Benefits offered by this job

Paid Time Off (PTO)
Generous store discounts
Health care plans (medical, dental,  &
401(k)
HSA
FSA
Pre-tax commuter benefits
Disability & life insurance
Parental leave
Pet insurance
College tuition assistance
Career development & product training

Job summary

Total Wine & More in Alexandria, VA is seeking a Service Team Member to deliver excellent customer service, drive sales, and assist with merchandising, curbside pickup, and delivery when required.

You will greet customers, build product knowledge through training, maintain store safety and cleanliness, and support promotions, loyalty programs, and inventory tasks as part of a versatile retail team.

Qualifications

  • Familiarity with point-of-sale systems and inventory management software.
  • High school diploma or equivalent preferred.
  • 1-3 years of retail experience preferred.

Responsibilities

  • Provide friendly, knowledgeable service to customers to drive sales and build relationships.
  • Merchandise products, stock shelves, build displays and end caps, and support signage and promotions.
  • Assist with in-store and curbside pickup and delivery services as needed.
  • Maintain store cleanliness and safety, including compliance with alcohol sale regulations.

Skills

Customer service
Retail experience
POS systems
Inventory management

Education

High school diploma or equivalent

Tools

POS systems
Inventory software

Job description

Total Wine & More in Alexandria, VA is seeking a Service Team Member to deliver excellent customer service, drive sales, and assist with merchandising, curbside pickup, and delivery when required.

You will greet customers, build product knowledge through training, maintain store safety and cleanliness, and support promotions, loyalty programs, and inventory tasks as part of a versatile retail team.

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