Wine Retail Specialist – Luxury Store & Customer Service

Cultural Signal

New York (NY)

In loco

USD 25.000 - 30.000

Tempo pieno

2 giorni fa
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Descrizione del lavoro

Sotheby’s in New York seeks a Retail Wine Store Associate to assist customers, process orders, and analyze past purchase history to identify sales opportunities. You will support buying, receiving, cataloging, and inspecting new arrivals.

The role requires a five-day workweek, with possible Saturdays and Sundays, and overtime during peak seasons; candidates should be reliable, discreet, and able to lift up to 40 pounds, with proficiency in Microsoft Office and familiarity with POS/ERP systems.

Competenze

  • Excellent customer service and organizational skills.
  • Able to load and unload wine cases up to 40 pounds.
  • Ability to learn proprietary POS and website system.
  • Flexibility to work overtime during the busy holiday season.
  • Flexibility to work occasional nights and weekends.
  • Trustworthy, reliable, detail oriented, and discreet.
  • Computer skills: Microsoft Office suite.

Mansioni

  • Assisting in retail store including opening store, greeting clients, answering phones, etc.
  • Receiving wine from suppliers at the store
  • Restocking the shelves
  • Assisting with store merchandising as needed
  • Assisting in maintaining the store appearance
  • Applying barcodes to bottles
  • Analyze purchase history by channel, available inventory, incoming inventory, and overall market to identify sales opportunity.
  • Send and/or prepare outreach email by creating templates.
  • Create items in the ERP system
  • Create POs in the ERP system
  • Inspect and confirm new arrivals at the warehouse and/or the store

Conoscenze

Customer service
Organizational skills
Attention to detail
Reliability
Discretion
Microsoft Office

Strumenti

POS system
ERP system
Microsoft Office
Website system

Descrizione del lavoro

Sotheby’s in New York seeks a Retail Wine Store Associate to assist customers, process orders, and analyze past purchase history to identify sales opportunities. You will support buying, receiving, cataloging, and inspecting new arrivals.

The role requires a five-day workweek, with possible Saturdays and Sundays, and overtime during peak seasons; candidates should be reliable, discreet, and able to lift up to 40 pounds, with proficiency in Microsoft Office and familiarity with POS/ERP systems.

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