Wine & Front-End Associate: Customer Experience Pro

Total Wine & More; Upper Moreland Township (Montgomery County); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health care plans

401(k)

Disability & life insurance

Job summary

Total Wine & More is seeking a friendly Cashier to deliver fast, accurate transactions, greet customers, and promote products while maintaining store standards. You may also serve as a sales associate or merchandiser, with training in wine, spirits, and beer.

A flexible schedule includes evenings and weekends; eligibility for PTO and comprehensive benefits is noted. We offer competitive hourly pay and opportunities for career development through Total Rewards, with health care plans and a

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Customer service

Team player

Flexible schedule

Retail experience

Education

High school diploma or equivalent

Tools

POS system

Inventory software

Job description

Total Wine & More is seeking a friendly Cashier to deliver fast, accurate transactions, greet customers, and promote products while maintaining store standards. You may also serve as a sales associate or merchandiser, with training in wine, spirits, and beer.

A flexible schedule includes evenings and weekends; eligibility for PTO and comprehensive benefits is noted. We offer competitive hourly pay and opportunities for career development through Total Rewards, with health care plans and a