Wine Experience Host & Educator

Wine Industry Expo; Northern (KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Wine Industry Expo is seeking a Hospitality Center Wine Educator to drive top-line sales through hospitality center experiences, phone campaigns, and events. Candidates should be enthusiastic, charismatic, and passionate about wine, with strong guest-facing skills and a collaborative spirit.

The role emphasizes conveying the brand story, managing memberships, and supporting daily tasting room operations in a busy environment. Prior winery tasting room experience is preferred.

Qualifications

• Must be at least 21 years of age.
• Beginner wine knowledge with supervision and training.
• Must be able to lift 42 lbs.
• Proficiency with Microsoft Office Suite preferred.
• POS experience preferred.
• Commitment to excellence and high standards for hospitality and customer service.
• Strong organizational, problem-solving, and analytical skills.
• Must have a professional appearance and demeanor.
• Ability to work Saturday and Sunday.
• Two years hospitality and/or tasting room experience is preferred.

Responsibilities

• Greet guests and conduct memorable wine experiences.
• Describe the wine club benefits and convert to memberships.
• Assist with daily duties including restocking, cleaning, opening and closing.
• Handle routine purchases at the cash register and daily sales accounting.
• Book guest experiences by phone or email with billing info.
• Assist with hospitality events as needed.
• Acquire and maintain knowledge of winery and wine portfolio.
• Prepare cheese plates and other food accompaniments.
• Assist customers with carrying purchases to vehicles.

Skills

Wine knowledge

Guest service

Sales ability

Communication

Multitasking

Microsoft Office

POS experience

Teamwork

Tools

Microsoft Office

POS system

Job description

Wine Industry Expo is seeking a Hospitality Center Wine Educator to drive top-line sales through hospitality center experiences, phone campaigns, and events. Candidates should be enthusiastic, charismatic, and passionate about wine, with strong guest-facing skills and a collaborative spirit.

The role emphasizes conveying the brand story, managing memberships, and supporting daily tasting room operations in a busy environment. Prior winery tasting room experience is preferred.