Wine Educator & Guest Experience Lead

Tasting & Tap Room Expo; Healdsburg (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Foley Family Wines & Spirits is seeking a Hospitality Center Wine Educator to help drive top-line sales through hospitality center experiences, telephone campaigns and events. The ideal candidate is enthusiastic, charismatic, and passionate about wine; previous winery tasting room experience is preferred.

Responsibilities include greeting guests, conveying the brand story, describing wine club benefits, handling daily sales at the register, booking guest experiences by phone or email, assisting

Qualifications

• Must be at least 21 years of age.
• Beginner wine knowledge with ability to convey experiences under supervision.
• Lift up to 42 lbs.
• Proficiency with Microsoft Office Suite preferred; POS experience preferred.
• Commitment to hospitality excellence and customer service.
• Strong organizational and problem-solving skills; professional appearance.
• Ability to work Saturdays and Sundays.

Responsibilities

• Greet guests and conduct memorable wine experiences.
• Convey brand story and winery portfolio to guests.
• Describe wine club benefits and assist with memberships.
• Handle daily sales transactions at the register.
• Book guest experiences via phone or email.
• Assist with hospitality events as needed.
• Maintain knowledge of winery and wine portfolio.

Skills

Wine knowledge

Customer service

Organization

Professional demeanor

Tools

Microsoft Office Suite

POS system

Job description

Foley Family Wines & Spirits is seeking a Hospitality Center Wine Educator to help drive top-line sales through hospitality center experiences, telephone campaigns and events. The ideal candidate is enthusiastic, charismatic, and passionate about wine; previous winery tasting room experience is preferred.

Responsibilities include greeting guests, conveying the brand story, describing wine club benefits, handling daily sales at the register, booking guest experiences by phone or email, assisting