Seasonal Wine Educator: Create Tasting Experiences

FFWS; Napa (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Foley Family Wines & Spirits is seeking a Hospitality Center Wine Educator to drive top-line sales through engaging wine experiences, phone campaigns, and events. You will greet guests, share the brand story, and guide guests through memberships while supporting daily tasting room operations.

Ideal candidates have hospitality or tasting room experience, enjoy working with the public, and can multi-task in a lively setting. Join a team focused on quality hospitality and wine education.

Qualifications

• Beginner/novice level wine knowledge and ability to execute experiences with appropriate supervision and training.
• Proficiency with Microsoft Office Suite preferred.
• POS experience preferred.
• Commitment to excellence and high standards for hospitality and customer service.
• Strong organizational, problem-solving, and analytical skills.

Responsibilities

• Greet guests, answer general questions about the property while conducting memorable wine experiences.
• Understand the brand story and convey the story to guests.
• Describe the wine club benefits and learn how to convert to memberships.
• Support the team in daily duties including restocking, cleaning, opening and closing duties.
• Accurately handle routine purchase transactions including operating cash register and daily sales accounting.
• Book guest and member experiences via phone or email for all tasting room experiences.
• Assist with hospitality special events as needed.
• Acquire and maintain thorough knowledge of winery and wine portfolio.
• Prepare cheese plates and other food accompaniments.
• Prepare for tasting experience and conduct tasting experience clean-up.
• Assist customers with carry out of purchases to vehicles when necessary.
• Receive and restock wine and/or merchandise as needed.

Skills

Wine knowledge

MS Office

POS experience

Customer service

Team player

Education

Two years hospitality/tasting room experience (preferred)

Tools

POS system

Job description

Foley Family Wines & Spirits is seeking a Hospitality Center Wine Educator to drive top-line sales through engaging wine experiences, phone campaigns, and events. You will greet guests, share the brand story, and guide guests through memberships while supporting daily tasting room operations.

Ideal candidates have hospitality or tasting room experience, enjoy working with the public, and can multi-task in a lively setting. Join a team focused on quality hospitality and wine education.