Wine Country General Manager: Growth & Service Leader

RMC | A Destination Management Company; South Lake Tahoe (CA); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

RMC is seeking an exceptional General Manager for its Wine Country office, an on-site, full-time leadership role. You will unite sales, operations, people, partnerships, and client experience to grow a premier destination management business.

The role emphasizes delivering high service standards while driving profitability and market expansion. As a senior in-market leader, you will forecast, budget, and manage margins, coaching a high-performing team to strengthen relationships with clients,

Qualifications

• 5+ years of progressive leadership experience in destination management, hospitality, events, luxury services, or related fields.
• Proven ability to lead sales and/or operations teams and deliver measurable results.
• Strong commercial instincts with experience in revenue growth, forecasting, budgeting, margin management, and P&L accountability.
• Proven ability to develop people, set expectations, coach performance, and build high-performing teams.
• Excellent client, hotel, venue, vendor, and partner relationship-management skills.

Responsabilités

• Own the overall performance of the office, including revenue growth, profitability, service, and team performance.
• Translate the company strategy into a local plan with measurable goals and accountability.
• Lead and support the local sales team to build pipeline, grow relationships, and win new business.
• Lead the local operations team to deliver programs safely, creatively, and profitably.
• Coach and develop local leaders, foster ownership, collaboration, and accountability.

Connaissances

Leadership

Sales leadership

Operations leadership

Client relationships

Budgeting

P&L accountability

Negotiation

Communication

Microsoft Office

Formation

Bachelor's degree in business or hospitality

Outils

CRM

Microsoft Office

Cloud-based collaboration tools

Description du poste

RMC is seeking an exceptional General Manager for its Wine Country office, an on-site, full-time leadership role. You will unite sales, operations, people, partnerships, and client experience to grow a premier destination management business.

The role emphasizes delivering high service standards while driving profitability and market expansion. As a senior in-market leader, you will forecast, budget, and manage margins, coaching a high-performing team to strengthen relationships with clients,