Wine Concierge & Guest Experience Lead (Private Club)

Tasting Room Expo; California; On-site; USD 21,000 - 34,000; Part time

Job summary

Vintners Social Club is seeking a personable, knowledgeable associate to deliver attentive wine, food and hospitality service in our members’ lounge and public tasting room. This guest-facing role owns service in an assigned room and works closely with Server Assistants and the kitchen.

We value discreet, respectful interactions, strong wine knowledge, and a warm, attentive approach to creating lasting guest relationships in a luxury environment.

Qualifications

• Hospitality background in clubs/restaurants/wine bars.
• Knowledge of California and international wines; wine service skills.
• Strong communication, discretion and attention to detail.
• Availability for shifts including evenings, weekends and holidays.

Responsibilities

• Welcome members and guests, learn preferences and build relationships.
• Recommend wines and food pairings; present, open, decant and serve wines with confidence.
• Take accurate orders, relay guest requests and coordinate with the kitchen.
• Own the guest experience in an assigned room, anticipate needs and pace service.
• Coordinate with floor staff, including cheese-cart service coverage.
• Learn club wines, producers, food menu, cheese selections and availability.
• Assist with opening/closing and replenishing wine and service supplies; hand over when leaving.
• Protect confidentiality of guest identities, visits, conversations and purchases.

Skills

Hospitality experience

Wine knowledge

Discretion

Attention to detail

Warm communication

Job description

Vintners Social Club is seeking a personable, knowledgeable associate to deliver attentive wine, food and hospitality service in our members’ lounge and public tasting room. This guest-facing role owns service in an assigned room and works closely with Server Assistants and the kitchen.

We value discreet, respectful interactions, strong wine knowledge, and a warm, attentive approach to creating lasting guest relationships in a luxury environment.