Administrator, Systems Engineering

ICE Clear Europe Limited; Atlanta (GA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive health benefits

Job summary

ICE Clear Europe Limited is seeking a Systems Administrator to maintain Windows and Linux servers, ensure security, and improve performance across production and non-production environments. You will automate common tasks and collaborate with cross-functional teams to deliver reliable IT services.

The role emphasizes incident response, access management in Active Directory, and documenting configurations for internal knowledge sharing. Strong scripting and automation skills are essential.

Qualifications

• Experience with managing Windows and Linux servers in production and non-production environments.
• Ability to troubleshoot performance and availability issues and automate repetitive tasks.
• Familiarity with AD, DNS, DHCP, VPNs, firewalls, and basic networking concepts.
• Experience with system automation tools such as Ansible or Puppet.
• Knowledge of scripting languages (PowerShell, Bash, Python) for automation.

Responsibilities

• Administer and support Windows and Linux servers for stable performance.
• Troubleshoot issues to maintain uptime and reliability.
• Collaborate with teams to restore services during incidents.
• Automate tasks using Bash, PowerShell or Python.
• Respond to system alerts and resolve issues promptly.
• Manage user access and permissions within Active Directory.
• Document configurations and troubleshooting guides for knowledge sharing.
• Ensure systems comply with internal IT policies and security standards.

Skills

Windows & Linux administration

Scripting (PowerShell Bash Python)

Active Directory administration

Networking basics (DNS DHCP VPN firew.

Automation tooling (Ansible Puppet)

Incident response ITSM (ServiceNow)

Communication & teamwork

Education

Bachelor's degree in CS/IT or related field

Industry certifications (CompTIA Server+ or similar)

Tools

Ansible

Puppet

ServiceNow

PowerShell

Bash

Job description

Overview

The Systems Administrator is responsible for maintaining the availability, security, and performance of Windows and Linux systems in both production and non-production environments. This role focuses on troubleshooting, resolving system performance and availability issues, and ensuring a reliable and secure environment. The Systems Administrator also assists in automating common tasks to improve operational efficiency.

This position requires effective collaboration with cross-functional teams to drive timely and efficient resolutions while ensuring excellent support and service delivery.

Responsibilities

• Administer and support Windows and Linux servers, ensuring stable performance.


• Troubleshoot and resolve system issues to maintain uptime and reliability.


• Collaborate with other teams to assist in service restoration during incidents.


• Automate repetitive tasks and processes using scripting languages like Bash, PowerShell, or Python.


• Respond to system alerts promptly and ensure timely resolution of issues.


• Assist with managing user access and permissions within Active Directory.


• Document system configurations, processes, and troubleshooting guides for internal knowledge sharing.


• Ensure all systems comply with internal IT policies and security standards.

Knowledge and Experience

• Experience with managing and troubleshooting Windows and Linux servers.


• Understanding of server hardware components and infrastructure service delivery.


• Familiarity with system automation tools (e.g., Ansible, Puppet).


• Basic understanding of Active Directory and user permissions.


• Knowledge of common networking concepts such as DNS, DHCP, firewalls, and VPNs.


• Familiarity with scripting languages such as PowerShell, Bash, or Python.


• Experience with IT service management tools, preferably ServiceNow.


• Strong problem-solving skills with the ability to handle tasks under pressure.


• Excellent communication skills and the ability to work well in a team environment.

Preferred Knowledge and Experience

• Bachelor’s degree or equivalent in Computer Science, Information Technology, or a related field.


• Industry certifications such as CompTIA Server+ or similar.

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.