Administrator, Systems Engineering

Intercontinental Exchange Holdings, Inc.; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a Systems Administrator to maintain Windows and Linux servers across production and non-production environments.

You will help automate tasks, ensure security and performance, and collaborate across teams to resolve incidents and improve operational efficiency. The role emphasizes monitoring, scripting with PowerShell/Bash/Python, and managing Active Directory access while aligning with IT policies and security standards.

Qualifications

• Experience with managing and troubleshooting Windows and Linux servers.
• Understanding of server hardware components and infrastructure service delivery.
• Familiarity with system automation tools (e.g., Ansible, Puppet).
• Basic understanding of Active Directory and user permissions.
• Knowledge of DNS, DHCP, firewalls, and VPNs.
• Familiarity with scripting languages such as PowerShell, Bash, or Python.
• Experience with IT service management tools, preferably ServiceNow.
• Strong problem-solving skills with the ability to handle tasks under pressure.
• Excellent communication skills and the ability to work well in a team environment.

Responsibilities

• Administer and support Windows and Linux servers, ensuring stable performance.
• Troubleshoot and resolve system issues to maintain uptime and reliability.
• Collaborate with other teams to assist in service restoration during incidents.
• Automate repetitive tasks and processes using scripting languages like Bash, PowerShell, or Python.
• Respond to system alerts promptly and ensure timely resolution of issues.
• Assist with managing user access and permissions within Active Directory.
• Document system configurations, processes, and troubleshooting guides for internal knowledge sharing.
• Ensure all systems comply with internal IT policies and security standards.

Skills

Windows servers

Linux servers

PowerShell

Bash

Python

Ansible

Puppet

Active Directory

DNS/DHCP/VPN

ServiceNow

Security standards

Communication

Teamwork

Education

Bachelor's degree or equivalent in Computer Science/Information Technology

CompTIA Server+ or similar

Job description

Overview

Job PurposeThe Systems Administrator is responsible for maintaining the availability, security, and performance of Windows and Linux systems in both production and non-production environments. This role focuses on troubleshooting, resolving system performance and availability issues, and ensuring a reliable and secure environment. The Systems Administrator also assists in automating common tasks to improve operational efficiency.

This position requires effective collaboration with cross-functional teams to drive timely and efficient resolutions while ensuring excellent support and service delivery.

Responsibilities

• Administer and support Windows and Linux servers, ensuring stable performance.
• Troubleshoot and resolve system issues to maintain uptime and reliability.
• Collaborate with other teams to assist in service restoration during incidents.
• Automate repetitive tasks and processes using scripting languages like Bash, PowerShell, or Python.
• Respond to system alerts promptly and ensure timely resolution of issues.
• Assist with managing user access and permissions within Active Directory.
• Document system configurations, processes, and troubleshooting guides for internal knowledge sharing.
• Ensure all systems comply with internal IT policies and security standards.

Knowledge and Experience

• Experience with managing and troubleshooting Windows and Linux servers.
• Understanding of server hardware components and infrastructure service delivery.
• Familiarity with system automation tools (e.g., Ansible, Puppet).
• Basic understanding of Active Directory and user permissions.
• Knowledge of common networking concepts such as DNS, DHCP, firewalls, and VPNs.
• Familiarity with scripting languages such as PowerShell, Bash, or Python.
• Experience with IT service management tools, preferably ServiceNow.
• Strong problem-solving skills with the ability to handle tasks under pressure.
• Excellent communication skills and the ability to work well in a team environment.

Preferred Knowledge and Experience

• Bachelor's degree or equivalent in Computer Science, Information Technology, or a related field.
• Industry certifications such as CompTIA Server+ or similar.

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.