Windows Desktop Operations Engineer (XP/8.1)

Paradigminfotech; Reston (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

A global IT solutions provider is seeking a candidate for Level 2/3 Operations Support in the Windows desktop environment. This role focuses on assisting users currently on Windows XP and supporting those transitioning to Windows 8.1. Strong experience in managing a large-scale Windows environment is essential. Candidates should possess effective communication skills and experience with Bit Locker, App Locker, and Office 365. This role emphasizes client satisfaction and operational excellence.

Qualifications

• Experience in administration and support of a large scale Windows environment is required.
• Good verbal and written communication skills are essential.
• Experience with Windows 8.1, Bit9 parity, and Office 365 is preferred.

Responsibilities

• Provide Level 2/3 Operations Support for the Windows desktop environment.
• Support Windows XP users and assist with Windows 8.1 users post migration.

Skills

Windows XP support

Windows 8.1 support

Communication skills

Tools

Office 365

Active Directory GPOs

Bit Locker

App Locker

Job description

A global IT solutions provider is seeking a candidate for Level 2/3 Operations Support in the Windows desktop environment. This role focuses on assisting users currently on Windows XP and supporting those transitioning to Windows 8.1. Strong experience in managing a large-scale Windows environment is essential. Candidates should possess effective communication skills and experience with Bit Locker, App Locker, and Office 365. This role emphasizes client satisfaction and operational excellence.