Windows Engineer

Paradigminfotech; Reston (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

A global IT solutions provider is seeking a candidate for Level 2/3 Operations Support in the Windows desktop environment. This role focuses on assisting users currently on Windows XP and supporting those transitioning to Windows 8.1. Strong experience in managing a large-scale Windows environment is essential. Candidates should possess effective communication skills and experience with Bit Locker, App Locker, and Office 365. This role emphasizes client satisfaction and operational excellence.

Qualifications

• Experience in administration and support of a large scale Windows environment is required.
• Good verbal and written communication skills are essential.
• Experience with Windows 8.1, Bit9 parity, and Office 365 is preferred.

Responsibilities

• Provide Level 2/3 Operations Support for the Windows desktop environment.
• Support Windows XP users and assist with Windows 8.1 users post migration.

Skills

Windows XP support

Windows 8.1 support

Communication skills

Office 365

BitLocker

Bit9 parity

Tools

Office 365

Active Directory GPOs

Bit Locker

App Locker

Job description

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.

Job Description

Responsibilities

Selected candidate will be responsible for Level 2/3 Operations Support for the Windows desktop environment at Fannie Mae. Fannie Mae is in transition from Windows XP to Windows 8.1. Currently there are about 14,000 Windows XP machines and about 1700 Windows 8.1 machines and the majority of Windows XP machines are expected to be converted to Windows 8.1 within next six months. This position is not associated with the Windows 8.1 migration. It is for supporting XP users and the Windows 8.1 users post migration.

Technical Requirements

• Experience in administration/support of a large scale Windows environment. Windows XP and 8.1 experience preferred.
• Good verbal and written communication skills
• Experience in Windows 8.1, Bit9 parity, Bit Locker, App Locker, Office 365, AD GPOs is preferred