Windows Administration & Lab Engineer – Lead

Tech Mahindra; Redmond, Northern (WA, KY); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Holiday leave

Parental leave

Sick leave

Job summary

Tech Mahindra in Redmond, WA is seeking a Lead Windows Administration & Lab Engineer to design, build and run secure Windows lab environments for development, testing and deployment readiness.

Responsibilities include managing lab infra, imaging, BIOS/iDRAC/iLO, RAID/NIC, and coordinating lab moves. Compensation ranges from $85k–$90k annually with comprehensive benefits and equal opportunity employment.

Qualifications

• Bachelor’s degree or higher required.
• Experience building and maintaining secure Windows lab environments.
• Ability to coordinate lab moves and hardware refreshes.

Responsibilities

• Own day-to-day lab operations and service delivery.
• Build, maintain, and support lab environments for Windows development and testing.
• Perform rack-and-stack, cabling, power validation, and environmental readiness checks.
• Manage PDU, KVM, networking, server onboarding, and hardware deployment.
• Coordinate lab moves, expansions, and facility changes.
• OS provisioning and imaging through PXE/MDT and golden images.
• Support Windows Server and Windows Client environments used by engineering teams.
• Maintain production-quality test labs and ensure readiness for validation.
• Drive RCA (Root Cause Analysis) and corrective actions for recurring problems.

Skills

Windows lab admin

Lab infrastructure management

Windows Server admin

BMC/iDRAC/iLO

RAID/NIC configuration

PXE/MDT imaging

Hardware diagnostics

Rack-and-stack

Education

Bachelor’s degree or higher

Tools

MDT

PXE

iDRAC

iLO

KVM

PDU

Job description

Windows Administration & Lab Engineer – Lead

A Bachelor’s or Higher Degree is the minimum entry required for the position

Position Title: Windows Administration & Lab Engineer – Lead

Location: Redmond, WA

Infrastructure & Lab Environment Management

• Build, maintain, and support secure lab environments for Windows development, testing, validation, and deployment readiness.
• Perform rack-and-stack activities, structured cabling, port mapping, power validation, and environmental readiness checks.
• Manage PDU, KVM, networking, server onboarding, and hardware deployment activities.
• Coordinate lab moves, expansions, hardware refreshes, and facility-related changes.
• BIOS/Firmware updates
• RAID/NIC configuration
• BMC/iDRAC/iLO administration
• Hardware diagnostics and replacement
• OS provisioning and imaging through PXE/MDT and golden images
• Support Windows Server and Windows Client environments used by engineering teams.

Test Infrastructure Support

• Maintain production-quality test labs supporting:
  • Windows Client
  • Windows Server
  • Fundamentals / ServPerf
  • FunGates
  • Compat Discovery Operations
• Ensure machines, controllers, pools, and test environments remain operational and ready for validation activities.
• Troubleshoot hardware, software, network, deployment, controller, replication, and lab infrastructure issues.
• Drive RCA (Root Cause Analysis) and corrective actions for recurring problems.
• Coordinate Sev incidents and operational escalations with Microsoft engineering teams.

Lab Operations Responsibilities

Operational Ownership

• Own day-to-day lab operations and service delivery.
• Ensure operational monitoring, patching, backup/recovery, and service availability.
• Maintain SLA compliance and operational reporting.

Asset & Inventory Management

• Manage:
  • Hardware inventory
  • Asset tracking
  • Equipment checkout/return
  • Device onboarding
  • Asset audits
  • Hardware relocation and disposal
• Ensure inventory accuracy and audit readiness.

Compliance & Security

• Ensure alignment with Microsoft Compliance Framework (MCF).
• Maintain auditability, security controls, access management, and lab governance.
• Coordinate security reviews, access requests, and change approvals.

Change & Release Management

• Plan and execute:
  • Infrastructure migrations
  • Hardware refreshes
  • Lab relocations
  • Server transitions
  • Deployment readiness activities
• Document changes and obtain stakeholder approvals.

The pay range for this role is $85,000 - $90,000*per annum including any bonuses or variable pay.

• Tech Mahindra also offers benefits like medical, vision, dental, life, disability insuranceand paid time off (including holidays, parental leave, and sick leave, as required by law).

The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [e-mail].”