Onsite Window & Door Repair Technician

Career Crunch; Littleton (MA); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Medical, Dental, Vision Insurance

FSA

401(k) Plan with match

Paid Time off (PTO), Paid Holidays

Paid Life Insurance

Paid Short Term Disability Insurance

Tuition Reimbursement Program

Employee Assistance Program

Résumé du poste

Career Crunch is seeking a Field Service Technician to provide onsite residential service and repairs for building materials, primarily windows and doors, while delivering excellent customer service.

You will diagnose issues at customers' homes, perform repairs and part replacements, communicate recommendations and estimates, and maintain a clean, organized service vehicle and inventory.

This role emphasizes safety, professionalism, and strong teamwork with sales and parts colleagues.

Responsabilités

• Diagnose and repair windows, doors, cabinets and other building materials at customers' homes.
• Troubleshoot issues to determine if caused by product defects, installation errors, or other causes.
• Perform repairs, adjustments, and part replacements using hand and power tools.
• Explain repair recommendations, provide estimates, and answer questions for homeowners.
• Maintain positive customer relationships while addressing service concerns.
• Collect payments for completed service work.
• Maintain service van inventory, coordinate replacement parts, and keep the vehicle clean and organized.
• Communicate service updates and resolutions with internal sales teams.
• Follow safety procedures and maintain a clean work environment.

Description du poste

Career Crunch is seeking a Field Service Technician to provide onsite residential service and repairs for building materials, primarily windows and doors, while delivering excellent customer service.

You will diagnose issues at customers' homes, perform repairs and part replacements, communicate recommendations and estimates, and maintain a clean, organized service vehicle and inventory.

This role emphasizes safety, professionalism, and strong teamwork with sales and parts colleagues.