Service Technician

Value Windows & Doors; California; On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

401k Retirement Plan

Paid time Off (PTO)

Company Paid Holidays

Employee Discount to company products

Job summary

Value Windows & Doors is seeking a dependable Service Field Technician to perform field service, troubleshooting, repairs, and inspections for our window and door products. You will help ensure customer satisfaction, product performance, and continuous improvement.

Responsibilities include diagnosing repairs, documenting work, and adhering to safety standards while operating lifts and handling tools. A high school diploma and ability to lift 30–75 lbs are required; bilingual candidates are a

Qualifications

• High school diploma or equivalent required.
• Bilingual skills (English/Spanish or English/Chinese) a plus.
• Experience with hand and power tools and measurement devices.
• Able to lift and carry 30–75 lbs.
• Strong communication and ability to work independently; work under pressure.
• Basic computer and mobile app proficiency.

Responsibilities

• Diagnose and complete warranty and non-warranty repairs.
• Perform adjustments, part replacements, measurements, and testing.
• Prepare tools and materials before service visits.
• Document all work and findings accurately.
• Assess installation issues and communicate solutions.
• Maintain service vehicle organization and cleanliness.
• Operate lifts and work at heights safely.
• Follow all safety protocols and wear required PPE.

Skills

Strong communication skills

Hand and power tools

Measurement devices

Basic computer & mobile apps

Independence under pressure

Bilingual (EN/ES or EN/CN)

Education

High school diploma or equivalent

Job description

About The Role

We are seeking a dependable and skilled Service Field Technician for windows and doors to join our team. In this role, you will provide top-quality service support, troubleshoot issues, and perform repairs and inspections in the field. You will play a key role in ensuring customer satisfaction, product performance, and continuous improvement.

About The Role

We are seeking a dependable and skilled Service Field Technician for windows and doors to join our team. In this role, you will provide top-quality service support, troubleshoot issues, and perform repairs and inspections in the field. You will play a key role in ensuring customer satisfaction, product performance, and continuous improvement.

Responsibilities

• Diagnose and complete warranty and non-warranty repairs
• Perform adjustments, part replacements, measurements, and testing
• Prepare tools and materials before service visits
• Document all work and findings accurately
• Assess installation issues and communicate solutions
• Maintain service vehicle organization and cleanliness
• Operate lifts and work at heights safely
• Follow all safety protocols and wear required PPE

Qualifications

• Strong communication skills
• Experience with hand and power tools as well as measurement devices
• Basic computer and mobile app proficiency
• Ability to work under pressure and independently
• Ability to lift and/or carry from 30–75 lbs.
• High school diploma or equivalent
• Bilingual skills (English/Spanish or English/Chinese) a plus

Why Join Us?

Opportunity to grow your skills in a supportive, hands-on environment where no two days are the same.

Additional Information:

We offer a comprehensive benefits package that includes:

• Medical, dental, vision and life insurance benefits
• 401k Retirement Plan
• Paid time Off (PTO)
• Company Paid Holidays
• Employee Discount to company products

Value Windows & Doors Inc. is a Drug Free workplace and EEO employer committed to employing a diverse workforce. You are welcome to visit our website: www.valuewds.com