Will Call Team Lead – Customer Service & Warehouse Ops

Palmer Food Service; City of Rochester (NY); In loco; USD 30.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental and Vision Insurance

Paid Benefit Time (PTO, Holiday and S

401k Retirement Plan with Employer

Profit-Sharing Bonus

Employee Discounts on Warehouse Items

Descrizione del lavoro

Palmer Food Service in Rochester, NY is seeking a Will Call Team Lead (Customer Service) for a full-time, on-site role. You will select and stage orders for pickup and coordinate with sales to ensure timely, accurate dispatch.

Requirements: high school diploma or GED; basic reading, writing and math; warehouse software knowledge; customer service or clerical experience; ability to work in a cold environment and lift up to 50–100 lbs.

Competenze

• High school diploma or GED required.
• Basic reading, writing and math skills.
• Experience in customer service or general clerical work.
• Comfortable with warehouse equipment and cold environments.

Mansioni

• Select and assemble orders and stage efficiently.
• Manage operations to improve efficiency and quality of wholesale pick-up orders.
• Hold daily huddles to establish workflow and expectations.
• Run unconfirmed order lists for next day orders.
• Manage and prepare routes for daily orders.
• Prepare and print stickers and picklists for Will Call team.
• Coordinate with sales and other departments regarding orders and delays.
• Collect payment from customers and manage cash drawer.
• Perform all duties assigned to Will Call associates.

Conoscenze

Customer service

Attention to detail

Fast-paced environment

Formazione

High school diploma or GED

Strumenti

Warehouse software

Descrizione del lavoro

Palmer Food Service in Rochester, NY is seeking a Will Call Team Lead (Customer Service) for a full-time, on-site role. You will select and stage orders for pickup and coordinate with sales to ensure timely, accurate dispatch.

Requirements: high school diploma or GED; basic reading, writing and math; warehouse software knowledge; customer service or clerical experience; ability to work in a cold environment and lift up to 50–100 lbs.