Will Call Specialist Driver/CDL Class B

Performance Foodservice; St. Louis (MO); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Foodservice is seeking a Will Call Specialist to ensure accurate and timely processing of will call orders. You will interact with customers, vendors, and coworkers professionally to answer questions and support the Sales department.

This role is customer-facing and requires ability to lift up to 50 pounds and operate basic equipment. High school diploma or GED is required with 6 months to 1 year experience. Training provided on internal processes.

Qualifications

• High School Diploma or GED required or equivalent experience.
• 6 months to 1 year of experience preferred.
• Basic arithmetic and ability to work with different units of measure.

Responsibilities

• Provide customer service and sales support as needed.
• Assist with processing returns, recoveries, and specialty orders.
• Coordinate and transport will-call deliveries and pick-ups as required.
• Support the sales team with inventory lists and distribution lists.
• Lift and move product returns and orders up to 50 pounds as needed.
• Perform other related duties as assigned.

Skills

Customer service

Order processing

Returns processing

Inventory coordination

Education

High School Diploma/GED

Job description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Job Description

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary

Under direct supervision, this position ensures professional, accurate and timely processing of will call orders. This position is customer facing and performs any combination of clerical and duties requiring general knowledge and application of various work methods and procedures that may be complex and time bound. Will Call Specialist communicates with customers, vendors, co-workers professionally ensuring questions are answered accurately and timely. Functions as a team member within the Sales department and organization, as required, and performs any duty assigned to best serve the company.

Position Responsibilities

• Provides customer service sales support as needed
• Supports customer requests for processing returns, recoveries, specialty meat orders
• Coordinates and transports customer will call deliveries and pick-ups, as needed
• Coordinates Employee Sales program - assist sales team with inventory lists and distribution lists
• Able to hand lift and utilize a two wheeler and/or other equipment to move and/or stack product returns and specialty meat orders throughout shift; Product generally ranges from approximately 60-90 pounds
• Performs other related duties as assigned

Required Qualifications

• Required Education: High School Diploma/GED or Equivalent Experience
• Required Experience: 6 Months - 1 Year
• Able to add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions and decimals.
• Able to lift up to 50 pounds.