Will Call Specialist Driver/CDL Class B

Performance Food Group (New); St. Louis (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Food Group is seeking a Will Call Specialist to ensure accurate, timely processing of will call orders. This customer-facing role operates under supervision within the Sales department, liaising with customers and vendors to answer questions and keep orders moving smoothly.

The position emphasizes customer service, returns processing, and coordination of deliveries. Requirements include a high school diploma and 6 months to 1 year of experience, with the ability to lift up to 50

Qualifications

• High School Diploma or GED or equivalent experience.
• Experience: 6 months to 1 year.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide customer service and sales support as needed.
• Process returns, recoveries and specialty meat orders.
• Coordinate will call deliveries and pickups.
• Assist sales team with inventory lists and distribution lists.
• Move and stack product returns and orders; items typically 60–90 pounds.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma/GED or Equivalent Experience

Tools

Pallet jack

Two-wheeler

Job description

Company Description

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary

Under direct supervision, this position ensures professional, accurate and timely processing of will call orders. This position is customer facing and performs any combination of clerical and duties requiring general knowledge and application of various work methods and procedures that may be complex and time bound. Will Call Specialist communicates with customers, vendors, co-workers professionally ensuring questions are answered accurately and timely. Functions as a team member within the Sales department and organization, as required, and performs any duty assigned to best serve the company.

Position Responsibilities

• Provides customer service sales support as needed
• Supports customer requests for processing returns, recoveries, specialty meat orders
• Coordinates and transports customer will call deliveries and pick-ups, as needed
• Coordinates Employee Sales program - assist sales team with inventory lists and distribution lists
• Able to hand lift and utilize a two wheeler and/or other equipment to move and/or stack product returns and specialty meat orders throughout shift; Product generally ranges from approximately 60-90 pounds
• Performs other related duties as assigned

Qualifications

Required Education: High School Diploma/GED or Equivalent Experience

Required Experience: 6 Months - 1 Year

Able to add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions and decimals.

Able to lift up to 50 pounds.

Preferred qualifications

Preferred Education: High School Diploma/GED or Equivalent Experience

Preferred Experience: 1 - 3 Years

1 year experience operating a pallet jack

1 year of warehouse, military or physically active job experience,

1 year Selection experience, 2 years consistent work history

CDL Class B Preferred

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the \"Company\") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations.

(1) our EEO Policy; (2) the \"EEO is the Law\" poster and supplement; and (3) the Pay Transparency Policy Statement.