Warehouse Will Call Coordinator

Performance Foodservice; Augusta (ME); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Foodservice is seeking a dependable Will Call Coordinator to support our warehouse operations and customer pickup process. This role suits someone who enjoys a fast-paced environment, solving problems, helping customers, and being a vital part of a team that keeps products moving efficiently.

If you are organized, detail-oriented, and enjoy a blend of customer service, administrative work, and warehouse support, we’d like to hear from you.

Qualifications

• High School diploma or GED required.
• 6–12 months order selection and/or warehouse experience preferred.
• Strong attention to detail and accuracy.
• Basic math and data entry skills.
• Professional communication with customers and coworkers.
• Computer proficiency with standard office equipment.

Responsibilities

• Assist customers picking up orders at the will call window.
• Coordinate paperwork and documentation for customer pickups.
• Communicate professionally with customers, vendors, drivers, and associates.
• Enter and maintain information accurately in company systems.
• Process invoices, receipts, and related documents.
• Support internal Cash & Carry operations as needed.
• Help ensure smooth information and product flow throughout the facility.
• Assist with other operational and customer service functions as needed.

Skills

Attention to detail

Data entry

Customer service

Problem solving

Communication skills

Multi-tasking

Computer literacy

Education

High School Diploma or GED

Tools

Pallet jack

Forklift

Job description

Job Description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Full-Time | Monday-Friday | Day Shift

Join Our Team

Performance Foodservice is looking for a dependable, customer-focused Will Call Coordinator to support our warehouse operations and customer pickup process. This role is ideal for someone who enjoys working in a fast-paced environment, solving problems, helping customers, and being a key part of a team that keeps products moving efficiently.

If you are organized, detail-oriented, and enjoy a combination of customer service, administrative work, and warehouse support, we'd like to hear from you.

What You’ll Do

As a Will Call Coordinator, you will serve as a key point of contact for customers, drivers, warehouse associates, and office personnel by:

• Assisting customers picking up orders at our will call window
• Coordinating paperwork and documentation associated with customer pickups
• Communicating professionally with customers, vendors, drivers, and associates
• Entering and maintaining information accurately in company computer systems
• Processing invoices, receipts, and related documents
• Assisting with internal Cash & Carry operations as needed
• Helping ensure a smooth, efficient flow of information and product throughout the facility
• Supporting other operational and customer service functions as business needs require

What Makes Someone Successful in This Role?

The best candidates are:

• Customer-focused and professional
• Organized and detail-oriented
• Dependable and accountable
• Team players who step in where needed
• Comfortable balancing administrative tasks with operational support
• Able to stay calm and productive during busy periods

Schedule & Work Environment

• Monday-Friday
• Day Shift
• Warehouse and office environment
• Fast-paced operation supporting customer pickup and distribution activities

Why Join Performance Foodservice?

At Performance Foodservice, every team member plays an important role in delivering exceptional service to our customers. We offer a collaborative culture, opportunities for growth, and the chance to make a direct impact on our daily operations.

Required Qualifications

• High School graduate/GED
• 6 Months – 1 Year Order selection and/or warehouse related work experience operating a pallet jack and/or forklift
• Strong attention to detail and accuracy
• Basic math and data entry skills
• Ability to communicate professionally with customers and coworkers
• Proficiency using computers and standard office equipment
• Ability to manage multiple priorities in a fast-paced environment
• Reliable attendance and strong work ethic

Compensation

$18-22 / Hour Dependent on Experience