Wildlife Café Guest Experience Specialist

Fossil Rim Wildlife Center; Glen Rose (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Fossil Rim Wildlife Center is seeking a Food Service Specialist to maintain world-class customer service in a fast-paced café environment. You will handle orders, cash, and payments using a POS system while ensuring accuracy and friendly service to visitors.

The role includes assisting with food prep for camps and events, stocking FIFO, and upholding strict health and safety standards in the café and dining areas.

Qualifications

• Prompt and regular attendance on assigned shifts.
• Provide exemplary customer service skills.
• Positive attitude, good listening skills, clear communication.
• Willingness to learn and be proactive.
• Clean, neat appearance and well spoken.

Responsibilities

• Maintain world-class customer service with helpfulness, knowledge and speed.
• Follow cash handling and cash control procedures.
• Use a Point of Sale system to take orders, collect payments and make change.
• Stock inventory following FIFO procedures.
• Adhere to Health Department standards and food safety.

Skills

Customer service

Cash handling

Suggestive selling

Product knowledge

Team training

Education

High school diploma or GED

Job description

Fossil Rim Wildlife Center is seeking a Food Service Specialist to maintain world-class customer service in a fast-paced café environment. You will handle orders, cash, and payments using a POS system while ensuring accuracy and friendly service to visitors.

The role includes assisting with food prep for camps and events, stocking FIFO, and upholding strict health and safety standards in the café and dining areas.