Café Associate-Full Time

Fossil Rim Wildlife Center; Glen Rose (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Fossil Rim Wildlife Center is seeking a Food Service Specialist to maintain world-class customer service in a fast-paced café environment. You will handle orders, cash, and payments using a POS system while ensuring accuracy and friendly service to visitors.

The role includes assisting with food prep for camps and events, stocking FIFO, and upholding strict health and safety standards in the café and dining areas.

Qualifications

• Prompt and regular attendance on assigned shifts.
• Provide exemplary customer service skills.
• Positive attitude, good listening skills, clear communication.
• Willingness to learn and be proactive.
• Clean, neat appearance and well spoken.

Responsibilities

• Maintain world-class customer service with helpfulness, knowledge and speed.
• Follow cash handling and cash control procedures.
• Use a Point of Sale system to take orders, collect payments and make change.
• Stock inventory following FIFO procedures.
• Adhere to Health Department standards and food safety.

Skills

Customer service

Cash handling

Suggestive selling

Product knowledge

Team training

Education

High school diploma or GED

Job description

FOSSIL RIM WILDLIFE CENTER invites applicants for the position:

Summary/Purpose of Position: This position is responsible for a fast paced, customer-oriented environment. Responsible for providing quick and efficient service to Café customers that will ensure a pleasant dining experience at Fossil Rim.

Description of Position: The responsibilities of the Food Service Specialist include but are not necessarily limited to the following:

• To always maintain world-class customer service with helpfulness, product knowledge and speed.
• Follow proper cash handling and cash control procedures, as laid down by the Finance Department.
• The use of suggestive sales techniques in selling other products of Fossil Rim. (Lodgings, Nature Store, Tours, Camps, etc.)
• Maintain updated knowledge on special events, new animal information, special attractions, and basic operations of Fossil Rim. Help new team members to develop a similar level of expertise.
• Maintain a daily high standard of cleanliness of the Café and surrounding dining area.
• When applicable, assist in the preparation of breakfasts, lunches and dinners for camps and other visitors of Fossil Rim Wildlife Center.
• Ability to use a Point of Sale system to take orders. Collect customer payments and make change as needed.
• Stock inventory as needed following the first in – first out procedures.
• Adheres to quality control and food safety standards by complying with Health Department Standards at all times

Experience and Qualities Required:

• Prompt and regular attendance on assigned shifts.
• Provide exemplary customer service skills.
• Positive attitude, good listening skills, communication capability, financial understanding, trust and respect for others at all times.
• Ability to be resourceful and be a self- starter.
• Willingness to learn.
• Clean, neat and well spoken.

Work Requirements:

• Up to 40-hour week requiring flexibility. Available to work on weekends and holidays.
• Adherence to all company policies, rules, and procedures.
• Ability to stand long periods of time.
• Ability to lift 30 pounds.
• One year of relevant experience preferred.
• High school diploma or GED preferred.

We are a Non-Profit organization and an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.

Fossil Rim is an “at will” and equal opportunity employer. It should be noted that it is company policy to conduct background checks on potential new employees, inclusive of testing for drugs and controlled substance use.